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Tim Hortons

Tim Hortons review: Lunch combo

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Author of the review
6:26 pm UTC
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Purchased a 8.49 grilled cheese soup and sandwich combo, that cost me over 12.00 Totally disgusted and after going through 3 people to complain got fed up.

No accountability and a whole lot of bait and switch [censored].Combo contains sandwich, drink and soup,
yet I was charged 8.49 for the sandwich, 1.76 for my coffee and 1.70 adder for the soup.

The math does not add up, no matter how you spin it.
Supervisor and Manager where both condescending and useless at trying to rectify this issue and I will NEVER set foot in this restaurant again.Instead of addressing this issue with a small discount, a 5.00 gift card or a small box of TImbits, to appease a disgruntled customer, they choose to ignore my legitimate queries, and ignore my input.'

DISGUSTED.This is total crap and I was treated like I didn't matter .I spent 40 plus years, in a customer service industry, and this was beyond any treatment I have ever encountered.

Over a couple of bucks (charged over 12.00 for a posted 8.49 combo) has cost this location a valued customer, who has supported this location
since it's opening.I will never see foot in there again.

Beyond disgusted, incredibly angry and disappointed.

Receipt Number. [protected]
Order Number. [protected]

Andrew MacKechnie
Cell number. [protected]

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