CB Fast Food Chains Tim Hortons Complaints #522-541

Tim Hortons review: Food poisoning from bacon potato soup

Gilly Tupling of Vancouver, CA

Sep 02, 2021 6:19 pm UTC

On Tuesday, August 31st at 6.40 PM (Approx) I ordered a bacon potato soup regular size from the Tim Horton's at Vancouver Int'l Airport. We said goodbye to our son who was leaving for Halifax, NS. On the way home I started to feel unwell. I could not eat dinner when we stopped off on the way home and ended the evening vomiting up all the soup at around 10.30 - 11>00 PM. uncontrollable body shakes ensued with all the classic symptoms of food poisoning. The reason I am letting you know is not for a refund, but for awareness that if I had been a passenger on a plane that evening it would have been awful. Had the soup been on too long?.. It did not seem hot enough? I just do not want this to happen to anyone else. At least I was not travelling on a plane. Many thanks for taking action to review this, especially in light of our covid reality.

Desired outcome: Awareness - A review of protocols around soup at outlet - Had it been on too long?

0 comments

Add a comment

Tim Hortons - Treatment of employees 61

Resolved

Tim Hortons - Roll up the rim 53

Resolved

Tim Hortons - Unfair labour practices 10

Resolved

Tim Hortons - rude/careless 19

Tim Hortons - Rims already rolled up 22

Resolved

Tim Hortons - lack of customer service

Tim Hortons - dark roast

Tim Hortons - hazelnut flavoring 1

Tim Hortons - employer / franchise owner

Tim Hortons - iced cappuccino

View all Tim Hortons reviews and complaints

Tim Hortons Contacts

Tim Hortons phone numbers

+1 (888) 601-1616

Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number

USA & Canada

+1 (905) 845-6511

Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number

38%
Confidence score

Head Office

+1 (207) 426-2066

Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number

More phone numbers

Tim Hortons emails

info@timhortons.com

100%
Confidence score: 100%

Support

robichaud_michelle@timhortons.com

94%
Confidence score: 94%

communication

morelli_david@timhortons.com

93%
Confidence score: 93%

communication

More emails

Tim Hortons address

874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada

Tim Hortons social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 07, 2026
View all Tim Hortons contacts