Menu
Write a review
File a complaint
Tim Hortons

Tim Hortons review: customer service

A
Author of the review
8:44 pm UTC

On Sunday Sept.29, 2019, at approximately 10:35PM, I was sitting in the dining area of the company and address above. I was reading a book when I overheard an employee begin talking to a customer at the front counter. The employee's name is Caleb. He is 21 years old, stands approx. 6'2, weighing approx. 160lbs, and has black hair in an afro. He began to tell the customer, who I assume he's known for awhile, that he is still a virgin. I was appalled at this. This was not the place, or the time, for this conversation. The customer, a female that works at the University of Windsor, continued to engage in this conversation. Caleb went on to tell her that other people are urging him to "lose it" but he said he didn't want to yet, then said he does want to. Regardless, this was NOT professional, nor acceptable, in any manner ! I request this employee be terminated immediately. Thank you.

0 comments
Add a comment

More Tim Hortons reviews & complaints

Tim Hortons - Treatment of employees 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Roll up the rim 53
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Unfair labour practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tim Hortons - Rims already rolled up 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tim Hortons reviews and complaints
  1. Tim Hortons Contacts

  2. Tim Hortons phone numbers
    Click up if you have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (888) 601-1616 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (888) 601-1616 phone number
    USA & Canada
    Click up if you have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 9 9 users reported that they have successfully reached Tim Hortons by calling +1 (905) 845-6511 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number 4 4 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (905) 845-6511 phone number
    38%
    Confidence score
    Head Office
    Click up if you have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have successfully reached Tim Hortons by calling +1 (207) 426-2066 phone number Click down if you have unsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number 0 0 users reported that they have UNsuccessfully reached Tim Hortons by calling +1 (207) 426-2066 phone number
    More phone numbers
  3. Tim Hortons emails
  4. Tim Hortons address
    874 Sinclair Rd, Oakville, Ontario, L6K2Y1, Canada
  5. Tim Hortons social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 13, 2026
  7. View all Tim Hortons contacts