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Tim Hortons

Tim Hortons review: Coffee was full of grounds.

J
Author of the review
3:57 pm UTC

I would like to complain about the medium coffee today. About a third of the drinking the coffee something went down my throat and I gagged. It turned out there was lots of loose grounds in the coffee. My mouth was full of grounds and had to spit them out. I had to drink 2 cups of water to get my mouth clean. Staff should be more careful. I would like a full refund.

Thank-You,
Jim Damsma
[protected]@yahoo.ca

Desired outcome: Refund for the coffee.

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