This is the second box of Tim Hortons Decafe 80 recyclables that I have had, a number of the capsules explode in my K-cup coffee pot - it makes a mess everywhere. The first time I thought it was just a one off, but with the second box purchased at Costco, I'm having the same problem. Every now and again, one explodes. I have asked my friends and they have had the odd one happen to them. I believe this has only started happening since you went to recyclables (which I applaud you for doing so) The particular box has numbers on it Best before 2022-05-02 [protected] Bar code [protected]
Tim Horton's kcup are expensive compared to other products of same. I'd appreciate if you could enlighten me on what is the problem, I've lost about 5 already in this recently purchased box.
Thanking you Dora Rooke
Desired outcome: Return of letter or product