Thrifty Car Rentalpoor customer service

C Jun 02, 2019

Dropped off car at Thrifty/BWI Airpot on Sunday 6:30PM. I waited over 15 minutes to get an Attendant to check the car in and provide me a receipt. The Attendant was a African American man with long braids, and he never came over to the car. I even walked over to him to ask him to check in the car and he said hello but completely ignored my request. I went inside the terminal to get help, but the one Attendant was quite rude and didn't initially address me. I finally got a receipt for my rental. Horrible customer service...even when the Manager was present.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.