Thrifty Rent A Car review: chevy equinox

Employee Ron Yo argumentative and cutting me off when I was speaking. Telling me they don't have a Jeep Compass that I had reservation # J1819907937 . Said I would be uncomfortable with a mid size SUV and how many were traveling with me. I said 3-4 my mom and auntie. Then he preceded to at your age and mom's age he wouldn't put his mom in that vehicle. He showed me a red KIA but it needed washing. I said I'll wait. Then more customers started to arrive off shuttle and he said I need to get you out of here and said he can put me a white chevy equinox . I said I don't like to rent white vehicles because of the bugs on hwy and they get dirty and their hard to keep clean. He insisted that I take the car. I went out and drove car to the exit where you and another person do a walk around. I noticed the car had not been washed and I return back to lobby to complain that the car was dirty. He asked the guy could he clean the car asap. By the way I'm a 56 yrs old disabled woman on a cane. I asked him can get the car he originally showed me and he said no. I asked why he said it's someone else car. About 5 minutes passed and me and my fiancee were sitting down. He left the front counter and drove the car to lobby to render to me. I said the car is still dirty and he said no its not and I said you can visibly see the dirt on the car and he said oh the outside of vehicle . He took the car ran it thru or hosed it down and returned to front. The car was still dirty and dripping water. I asked him to dry it off and he said we don't do that. My fiancee and I told him we were going to contact corporate and he said you can't complain this is a franchise and he's the manager. I was so dumb founded I look at my fiancee and you believe this nonsense. He was unprofessional and making s... as he go along. I went from Enterprise frequently and thrifty once or twice. I have never experience and type of behavior from others employees. I would not recommend or give Thrifty a good review. I am a very disgruntled customer. I almost requested my money back but my mom and aunt are really looking forward to the yearly get away. I seriously doubt that I will ever rent a vehicle from Thrity again especially if I am not treated with the utmost respect and courtesy. I didn't deserve to be treated in that manner ever!