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The Pep Boys

The Pep Boys review: Service repair

J
Author of the review
4:46 pm UTC

A hitch was put on my car illegally by PepBoy in Houston TX Hwy 6 and 529 I moved to Vegas began having starting troubles Hyundai asked me who put the hitch on So I go to the 506 Decatur store can't remember what did nothing clearly I decided to get a new battery Son put it in Wasn't really using car because I was out of town and when I return due to health I go to Doctor and Walmart So one day we was out driving like about 6 hour shopping I cut off car seen smoke lift hood I was putting out a fire with hands Thank God it did start Next day I went to PepBoy I was charged almost 1000.00 To fix What I don't know because that's when my electrical on the left side started acting up break light burnt to wiring head lights dim can't see road left side driver window issues left side compartment light several pushes may work may not People would tell me my break light was out I get someone to check they say it's working there clearly is a shortage caused by the poor improperly repair I complained Finally Due to Coronavirus I did get it in Troy told me that Texas admitted to doing a rush job Who rushed them IDK That why 506 Decatur store fixed some 3/11 to 3/22/21 Also when I paided the 1000.00 No one at that time admitted to any wrong but took my money The free repair on 3/11/ to 3/22/21 Is clearly a admission of wrong doing BUT They didn't fix my car headlight now go high to dim when I hit a hole or dip in the road nothing that I complained about got fixed But Troy named off everything that they fixed or check And everything is the same not working I call back immediately they was closed Next morning I called Troy and was informed I will have to pay

Desired outcome: I want my car back how it was before PepBoy damaged it

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