This review was chosen algorithmically as the most valued customer feedback.
After paying for a year membership with Kroger, being promised free delivery, I placed my first order and was given no free delivery options, and "instacart" delivery options are mixed with "kroger delivery" to select at checkout. I don't use instacart at all. It set me up to fail placing my first order -- after my order was placed I got an email stating it will be delivered in 2 days, after thinking I placed an order for same day, 8 hour later delivery. Already I feel ripped off after experience #1 attempting to use Kroger app to shop.
Recommendation: KROGER WILL SCAM YOU - their membership program has prices for delivery listed at checkout, despite advertising free delivery
1 comments
When you place a delivery order at Kroger‘s, they give you options. You can check Instacart or Kroger delivery with Kroger delivery. There’s no tipping allowed and it comes in refrigerated trucks and it’s a much better set up. After you placed your order if the date and the time, etc., was not correct. You could call Kroger‘s customer service and they can fix it for you or you could cancel the whole order if they won’t and start all over again they’re usually very easy to get along with.