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The Cheesecake Factory

The Cheesecake Factory review: To go order

1 comment
T
Author of the review
7:26 pm UTC
Review updated:

I ordered five meals 10 days ago. We ordered two chicken pastas, two children's meals and a fish meal. When we got home one of the chicken pastas was a pasta we didn't order. I called the manager right away and he said to email my info and he would send me a replacement ticket to use on my next visit. He gave me a false email address. I would appreciate a response and to make sure the manager is reminded of what he said. I do not mind spending money at any restaurants, but if the meal is incorrect, I expect a refund. Thank you

Claimed loss: $25

Desired outcome: a replacement meal voucher North Star Mall on San Pedro

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Dugfist
AO
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Oct 27, 2026 3:32 am UTC

I am sure that in order for you to get a refund, they expect you to return the food.