The complaint has been investigated and
resolved to the customer's satisfactionResolved Cheesecake Factory — screw found in my food
resolved to the customer's satisfaction
Eating leftovers taken home from restaurant, and had a screw in the mexican egg roll I was eating. Did not bite into the roll hard or choke, but when I reported the issue to the company, (The cheesecake factory) I received an automated reponse and no explanation. I am concerned for the condition of their kitchen. How could a screw get into my meal. What if I didn't find it before I bit down or swallowed it.