My wife and I went in the Texas Roadhouse in Conroe, Texas by route 105 store #214. We went on Fathers Day, June 18th, 2023. It was over 102 degrees outside when we set foot in the establishment sat down and ordered at the bar. I said to my wife that it seemed HOT inside. The lady working at the bar said that the A/C was not working and won’t get fixed until after they close. I started noticing that how is this place even open. If were 102 outside it was HOTTER inside. The cooks in the back had T-shirts over their heads and the steaks remained in the front case where you pick your own steak. At the end of the meal I didn’t even finish my meal asked for the check and asked for the military discount. The waitress called the manager who told her we weren’t honoring the military discount tonight on Fathers Day. I said that there are 4 pieces of paper on the door that said that they wouldn’t honor coupons but would honor the military discount. In the end we just paid full price for the $71.50 meal as we were frustrated with this overall experience. When we left we noticed that someone had just gotten sick at the entrance to the door outside. We then left.
Desired outcome: Please refund the meal of 71.50. I’d appreciate a response.