Texas Roadhouse reviews & complaints 2View all 390 complaints
Texas Roadhouse - Overall experience low will not return.
We visited our local Texas Road House Yesterday 7/20/23. I used the app to get us on the waiting list as our location is always very busy. When we arrived we were started quickly and escorted to our table.
0) We didn't not order steaks as I can definitely make better ones at home.
1) I feel the place is too noisy I was having a had time hearing the dining party across the table as it's so loud.
2) The Birthday cheering is so loud it's disturbing to other tables trying to have a discussion. The elder person had to put her finger in her ears until they were done.
3) The food is average at best. On a scale of 1-10. Ten is a 5-star restaurant I give TRH a 4.5 for overall quality and food appearance on my plate. The atmosphere while I've eaten at several TRH over the years in different states I felt really put out by the noise at this restaurant.
There is no Desired outcome as this is the business model of this restaurant.
Desired outcome: There is no Desired outcome as this is the business model of this restaurant.
Texas Roadhouse - Product
My husband and I ate at the TexasRoadhouse yesterday at palmaya pa. I ordered a 6 oz steak medium well. When the steak cam out it was more rare then my husband’s medium rare. Sent it back came back just the same. When the manager came she took it back again.It would have gotten to dry by then did offer anything. Got a box took it home. It’s disappointing that they can’t your order correct.Could of offer another steak or a free appetizer.