Texas Roadhouse review: Incomplete order and terrible customer service

Web Order

The young man, Server: AT010, brought our order to the parking spot, #16. When he gave me the drinks, I mentioned that I ordered Lemonade with Blue Crush and Unsweetened Tea. Both were hot and the lemonade was not flavored. His remark was, "Oh well, that's not my department. Have a good day." Then he turned and walked away. I noticed on the back of his t-shirt "I heart My Job."

Yeah right. What an attitude. Did not even offer to correct the order after I pointed it out to him. When my wife and I got home, guess what? The food was correct, but the tea was sweetened. My wife and I are both diabetic and cannot drink sweet tea, even though we love it. That is why we ordered unsweetened tea.

The two grandkids staying with us were expecting Blue Crush Lemonade.

This is terrible.

I would like for my automatic tip of $4.70, plus the drinks for $5.99 and the charge for Blue Crush of $1.00 to all be refunded and credited to my credit card, please.

Placed this on their website contact-us page and nothing.