Texas Roadhouse reviews and complaints 1
View all 425 complaintsTexas Roadhouse - Charlottesville restaurant/ rude waitress
We just ate in Charlottesville Va. Texas Roadhouse July 27 2024. We usually have great service and very polite waitstaff. But that wasn’t the case tonight. She was rude, never smiled, never asked if we needed our drinks refilled. Other waiters came to check on us and take dirty plates from the table. The food was great! But she really ruined our family dinner night with her unpleasant attitude.
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Having a rude server who didn't smile or check on your drinks can really put a damper on a family dinner night. It's great to hear that the food was up to the usual standards, but the waitstaff's attitude clearly affected your evening.
I hope Texas Roadhouse addresses this issue and ensures that all their customers receive the friendly and attentive service they deserve. Your feedback is important and can help improve future experiences.