CB Transportation and Vehicles Texas Department of Transportation / TxTag.org Complaints #22-41

Texas Department of Transportation / TxTag.org Reviews and Complaints

Texas Department of Transportation / TxTag.org review: Statement retrieval & online service

ldjohn65 of San Saba, US

Mar 30, 2022 5:00 pm UTC

Verified customer

Beginning October 2020 TxTag has been installing a new online service and the current service is very limited for customers and no statements to access online.

The service has been horrible and no statements I have requested have been sent to me since access to statements online is unavailable. I get a copy of the same response each time I have inquired & requested statements. I can not verify or reconcile account.

I am complaining because it does not take this much time to get a customer their statements if they can't post them online.

Sorry online service and you get to keep taking our money without any reference for the customer. Please I need all statements on this account [protected] since October 2020. Thank you

Mail to the address on account it is correct.

Desired outcome: WANT ACCESS of statements on my online account. AND all statements since October 2020 sent to me. Thanks

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Texas Department of Transportation / TxTag.org Contacts

Texas Department of Transportation / TxTag.org phone numbers

+1 (888) 468-9824

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Customer Service

+1 (214) 210-0493

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International

+1 (866) 590-5155

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Texas Department of Transportation / TxTag.org emails

asktxdot@txdot.gov

100%
Confidence score: 100%

Support

Texas Department of Transportation / TxTag.org address

12719 Burnet Road, Austin, Texas, 78727, United States

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