CB Online Shopping Tesco Complaints #2-21

Tesco review: Appalling customer service at tesco express, best avenue, burton upon trent

Steve Bull of GB

Jul 11, 2026 10:27 am UTC

Verified customer

Featured review

I have ceased to shop at Tesco Express, Best Avenue, Burton Upon Trent due to the unhelpful confrontational attitude of the staff and toxic atmosphere. The voucher/coupon processing at the automatic tills has not worked for the past two years without manual intervention by the staff, and when it fails altogether there is a rude adversarial response, no apology for the inconvenience, no reporting of the error to their administration department and no follow-up with the customer.

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Jul 15, 2026
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