Refused to sell me iPhone 13 pro max, at retail price without tab plan.
Refused to replace my damage SIM card even though customer service stated I could.
Simmi is extremely ignorant and just wants her commission on renewals. Zero customer service at this store! Wasted my time going there because the idiot employee simmi in the phone told me I could buy the phone and it was no problem to replace my SIM card but after refused in person.
Filed a complaint with koodo who said this store had zero right in refusing to sell me iPhone as it is a an authorized dealer.
Never go to this location! Absolute worse