CB Computers, Phones and IT TELUS Service

TELUS

TELUS review: Service

J

Jess.v of CA

Dec 10, 2021 5:50 pm EST

Refused to sell me iPhone 13 pro max, at retail price without tab plan.
Refused to replace my damage SIM card even though customer service stated I could.
Simmi is extremely ignorant and just wants her commission on renewals. Zero customer service at this store! Wasted my time going there because the idiot employee simmi in the phone told me I could buy the phone and it was no problem to replace my SIM card but after refused in person.
Filed a complaint with koodo who said this store had zero right in refusing to sell me iPhone as it is a an authorized dealer.

Never go to this location! Absolute worse

TELUS - very, very unhappy customer! 116

TELUS - deceptive cancellation charges 10

TELUS - false advertising and overcharging 14

TELUS - do not consider telus mobility! 8

TELUS - misleading advertising 5

TELUS - fraudulent billing personal information

Resolved

TELUS - Telus giving unauthorized credit

TELUS - customer service

TELUS - not able to get promotion that was offered, after I had signed a 3yr contract

Resolved

TELUS - Unexpected Bill after the connection was closed in Nov 2022 1

Resolved

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Phone number

+1 (866) 771-9666

Website

www.telus.com

Category

Telecommunications

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