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CB Telecommunications TELUS Service
TELUS

TELUS review: Service

J
Author of the review
5:50 pm EST

Refused to sell me iPhone 13 pro max, at retail price without tab plan.
Refused to replace my damage SIM card even though customer service stated I could.
Simmi is extremely ignorant and just wants her commission on renewals. Zero customer service at this store! Wasted my time going there because the idiot employee simmi in the phone told me I could buy the phone and it was no problem to replace my SIM card but after refused in person.
Filed a complaint with koodo who said this store had zero right in refusing to sell me iPhone as it is a an authorized dealer.

Never go to this location! Absolute worse

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  1. TELUS Contacts

  2. TELUS phone numbers
    +1 (866) 771-9666
    Click up if you have successfully reached TELUS by calling +1 (866) 771-9666 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (866) 771-9666 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (866) 771-9666 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (866) 771-9666 phone number
    United States
    +1 (416) 940-5995
    Click up if you have successfully reached TELUS by calling +1 (416) 940-5995 phone number 2 2 users reported that they have successfully reached TELUS by calling +1 (416) 940-5995 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (416) 940-5995 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (416) 940-5995 phone number
    100%
    Confidence score
    International
    +1 (866) 558-2273
    Click up if you have successfully reached TELUS by calling +1 (866) 558-2273 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (866) 558-2273 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (866) 558-2273 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (866) 558-2273 phone number
    Canada
    +1 (888) 811-2323
    Click up if you have successfully reached TELUS by calling +1 (888) 811-2323 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (888) 811-2323 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (888) 811-2323 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (888) 811-2323 phone number
    TELUS Internet, TV & Home Phone
    +1 (855) 255-8828
    Click up if you have successfully reached TELUS by calling +1 (855) 255-8828 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (855) 255-8828 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (855) 255-8828 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (855) 255-8828 phone number
    TELUS SmartHome Security
    +1 (604) 697-8044
    Click up if you have successfully reached TELUS by calling +1 (604) 697-8044 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (604) 697-8044 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (604) 697-8044 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (604) 697-8044 phone number
    Head Office
    More phone numbers
  3. TELUS emails
  4. TELUS address
    510 W. Georgia St., 23rd Floor, Vancouver, Ontario, V6B0M3, Canada
  5. TELUS social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 08, 2025
  7. View all TELUS contacts
TELUS Category
TELUS is ranked 11 among 307 companies in the Telecommunications category
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very, very unhappy customer!
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