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CB Telecommunications TELUS Complaints #2-21
TELUS

TELUS review: Worst service possible ( 1 comment)

B
Author of the review
5:19 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:
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have had no dial tone on my landline for a week. Have tried multiple times to report this but can't get to a real person. The AI keeps sending me to some webpage. Told them their power line is down - still sent to a webpage asking me to check my phones. No way to report no dial tone problem. Last time I called the lineup was 2 hours and they asked for my drivers license number to verify. When given the number they said they couldn't verify me... Telus doesn't care - they don't have to! The new telus motto...

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M
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Mr. E.D.
US
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Jul 30, 2026 4:07 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Wow--this sounds exactly like my complaint. Only our landline has been down over 2 weeks. And I was just put on hold for 45 minutes, at which time I was told that the office was closed, goodbye.

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  1. TELUS Contacts

  2. TELUS phone numbers
    +1 (866) 771-9666
    Click up if you have successfully reached TELUS by calling +1 (866) 771-9666 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (866) 771-9666 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (866) 771-9666 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (866) 771-9666 phone number
    United States
    +1 (416) 940-5995
    Click up if you have successfully reached TELUS by calling +1 (416) 940-5995 phone number 2 2 users reported that they have successfully reached TELUS by calling +1 (416) 940-5995 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (416) 940-5995 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (416) 940-5995 phone number
    100%
    Confidence score
    International
    +1 (866) 558-2273
    Click up if you have successfully reached TELUS by calling +1 (866) 558-2273 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (866) 558-2273 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (866) 558-2273 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (866) 558-2273 phone number
    Canada
    +1 (888) 811-2323
    Click up if you have successfully reached TELUS by calling +1 (888) 811-2323 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (888) 811-2323 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (888) 811-2323 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (888) 811-2323 phone number
    TELUS Internet, TV & Home Phone
    +1 (855) 255-8828
    Click up if you have successfully reached TELUS by calling +1 (855) 255-8828 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (855) 255-8828 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (855) 255-8828 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (855) 255-8828 phone number
    TELUS SmartHome Security
    +1 (604) 697-8044
    Click up if you have successfully reached TELUS by calling +1 (604) 697-8044 phone number 0 0 users reported that they have successfully reached TELUS by calling +1 (604) 697-8044 phone number Click down if you have unsuccessfully reached TELUS by calling +1 (604) 697-8044 phone number 0 0 users reported that they have UNsuccessfully reached TELUS by calling +1 (604) 697-8044 phone number
    Head Office
    More phone numbers
  3. TELUS emails
  4. TELUS address
    510 W. Georgia St., 23rd Floor, Vancouver, Ontario, V6B0M3, Canada
  5. TELUS social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 22, 2026
  7. View all TELUS contacts
TELUS Category
TELUS is ranked 11 among 239 companies in the Telecommunications category
#09 Forsee Forsee #10 Vonage Vonage #11 TELUS TELUS #12 Airtel Airtel #13 Vodafone Vodafone

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