Target
Reviews and Complaints

I purchased an audio cord at Target about 40 days ago. I got home and through the clear package I could see one of the ends was larger than I needed. The next day I was at Walmart and found a different cord, so I took it home to try with the same results. I tried to return the cord at Target last night, only to learn that I couldn't because the audio cord is considered an electronic and should be returned within 30 days. I went on to Walmart who returned theirs with no problem. I contacted Target customer support who told me they were sorry that happened and would happily let the next level know of my experience. I get that more costly electronics have a 30 day return policy but never dreamed a $14 cord would. Now I know. Don't buy anything close to electronic at Target.

Today 10/21/17 I purchased a a box of Ho-Hos from a Target store in Sandy Springs Ga. As I bite into the Ho-Ho it was hard as a rock. Now I'm not exaggerating! So after I bit it I begin to smell something absolutely atrocious. It was the Ho-Ho! Immediately I look at the date on the box and it has a "Use By Best Date April 15, 2016. 2016! Really! 2016! It has been exactly 1 year, 6 months and, 7 days since this should of been ate. This is just laziness, disgusting. Critical, hazardous and just plain nasty. Especially this time of year is Halloween and kids could digest this. Just trash! I want my $$ back plus redress for the whole experience . I have pics and receipt.

This is not Right how target store treated me, I need it to do an exchanged for my air mattress I bought because the air comes out I didn't find any cuts for the air to be coming out so I'm thinking its the pump not working so is a factory defects. I decided to go exchange it for the same mattress I still have the receipt so it should not be an issue. I go in I asked the girl at customer service she said OK just go get what u want and come back so I go get the mattress and at the time of the exchange she asked for the id, for me it is a bit weird that a retail store ask for an Id for an even exchanged I get it if you don't have a receipt or if is a returned but for an even exchanged but oh well I provided the Id well sure enough she said sorry we can't process the return because it shows you have exceeded the return what ever that means so I than thought about it and I do remember returning a makeup but it was in 2016 but oh well I asked my boyfriend if he had his so he gave it to the cashier she said sorry it the system shows its max out I than loom at her and you got to be kidding me he don't even like target so how can you tell me this I asked to. Speak to the store manager and she comethe girl explain to her in her own words but I inturputed her and explain to her how it is, she did something to the register and said to me the same thing. So I call my mom and asked her if she can please come to target to exchange the mattress because I need it for tonight my son can't sleep on the floor so she did my mom didn't have her id because it is lost buy she already order new one just waiting for it in the mail she had her expires id and her passport card but according to the store manager that's not a form of ID . let me tell you at that point I was very upset had to wake up my mother for nothing my son was tired we had 2 hours waited at target. My mom called my dad he showed up they run his Id and once again they said the same thing I asked to showed me and the girl showed me the screen but it didn't say nothing it only said ask customer for id or receipt to scan. So I asked her to showed me where does it show that his Id is max out on returns and she never shoed me she left. 5 id's were provided to them maybe the problem is not us maybe is their system because I guaranteed you my dad has never in his life returned nothing he even told her. I asked the girl if she was the store manager she said no I angry responded why is she waiting my time I asked to speak to the store manager since the 1st time they were giving me a hard time, I asked again to please send the store manager well to get to the point the store manager was a wait she did not help me she did not even try she went by what the cashier said I to be honest still don't think she is a store manager because she has no skills she has horrible customer service had no idea what she was talking about. So I asked her are you telling me that you can not help me today? Are you telling me that you can do an even exchanged with a receipt for me she said yes I am telling you I can not help today. If you are telling Me you are a store manager and straight to my face tell me you won't be helping me that rift there is horrible customer service. I don't know how target trains their employees but let me tell you something dollar tree/99¢ and Walmart have better service for sure target for me is no body you know why because customer is always right everyone here or China we all know that. I pay for this mattress money I worked hard to get to trust target with an item but they failed on me they refused my service after the pocket my money. How would I know that the mattress was gonna go bad in 3 months if I would of known that I for sure would have not purchase it at target. Horrible customer service I for sure would never ever step foot at target and I will make sure my friends and family will not step foot there as well. I will let everyone know about my experience at target how they are false advertising and discriminating people because to me this is descriminatin.target did me bad to me I hear the word target and I think of a bunch thiefs.

I am currently unable to leave the house due to a medical condition and with my husband traveling for the week, he ordered some Enfagrow Formula that I needed for our two children. Target.com claimed it was in stock and would ship faster by one-day versus Amazon.com and time was of the essence as our supply was low and due to my inability to leave the house with two kids to pick up a large quantity of formula. I receive the Target.com product on my front door steps...only to see the inside contents completely destroyed and formula spilled all over the insides and sides of the box! ZERO EFFORT was made to pack it!

Called Target.com and they said they would expedite a new shipment and would arrive the next day. I call for status since it's been over 30+ hours since I placed my call. The CSR states that it will arrive in 3-4 business days. That is not "expedited" and now I am on hold awaiting a manager to get on the phone to resolve this. Unbelievable!

I am so mad that the brand's for women's clothing has changed. I am a plus size woman, and the new A New Day line runs very small. With Mossimo and the other target brands, I could easily find my sizes in shirts. And now I can't find anything. I used to love going to Target, but now I can't. And I have heard nothing but complaints about this change from MULTIPLE people who are loyal Target costumers.
Why was thing change made and is there anyway to get Mossimo back?

Thank you
Taylor Golub

I purchased a boxed set of saucepans and frypan at Target Morley which indicated on the box that they were suitable for all cooktops, including convection. The saucepans and frypan were purchased as a gift for a family member who has a convection cooktop but unfortunately they did not work on her cooktop. As I no longer have the receipt am I able to return these for a refund?

My name is Samantha Jones. I am an almost every other day customer. I went in about a month ago to purchase a TV. There weren't any left in a box (55' Westinghouse) so I asked a worker Steve is what he wrote on the paper about buying the display. He than went to talk. to a manager and came back to say the manager says he would love to sell it but he couldn't b/c it would leave a big hole on the wall, so to come back in 1 month and since ot has so many scratches on the screen and frame, he'd sell it to me for a good price. Steve took my name and number and I said I'd be back in 1 month.. So I did, I went back Saturday. I talked to Dewayne a manager who said the tv is discontinued and it would have to go on clearance for him to sell it. To make a long story short. I talked to and explain the situation to a worker who said she had never heard of that, they would usually sell it. She got another manager Chandra Reed, whom I have a child with her husband from BEFORE theu were married and she has always had a problem with me b/ c of it. I avoid her usually when I'm in Target but the worker went to get her and she was very rude and talk as if she owned the store. She she she over that and I wasn't getting the tv basically. My daughter recorded it all. It even came up about my child. I am going to see this through.
Samantha. Jones
[protected]

I'm a single mother of 4 and 2 of my children are twin autistic 3 year old boys that are in diapers still . I have always used target brand diapers and never once had a issue with the brand. I even recommend others to use them because I think there the best. Unfortunately The last 2 boxes I purchased were very disappointing. More than half the diapers I'm each box were no good. They were ripping and wouldn't unfold to the Velcro part. I couldn't find my receipt and have absolutely no time to take them back. I hope you guys fix this issue cause I dnt want to change brands and target brand diapers are affordable for me .

Got caught up in a scam through Craigslist using eBay motors accepting Target gift cards. I should have thought it was odd, this was my first time using Craigslist. Tough lesson! Cards involved are :

[protected] access #[protected] $500.00
[protected] access #[protected] $500.00
[protected] access #[protected] $500.00
[protected] access #[protected] $500.00

Don't know if there is anything I can do to recover my loss.

I witnessed an employee step outside of this Target and light up a cigarette. I asked if he worked there, he said yes. I asked if they let him smoke right by the entrance, he looked me in the eyes took a drag and looked away. I asked again and he said yes, they let him smoke there. I later followed up with Target corporate and they contacted the manager, whose response indicated that that was a smoking area, which is very wrong. It is against the law in MO to smoke withing 25 feet of a public place. That was the end of the complaint. Corporate did nothing more and kept asking if that was all. This is wrong. Smoke was wafting into the store. Customer service seems to care less. I asked for a follow up and they said maybe. MAYBE? Really? A Target employee blatantly broke the law, risked the publics health for his addiction, and disrespected me all at the same time and nothing has been done. How is this okay?

Desired Settlement:
Contact by the Business
Desired Outcome Description:
I would like the employee identified on camera and action to be taken. I would like appropriate action to be taken with the manager as well. This is not okay in the slightest.

my name is tony bobet. i resided at 1710 seward avenue, bronx, new york city, 10473, apartment#5-g. the stores name is target stores located at 700 extrior street, bronx, new york city, 10451. at shopping mall. i am filing an complaint i suppose to received my package on September 27, 2017. i spoke to target they say can not do anything. they do not care for the buyer. i order # [protected], 3 self bookcase-room essentials, for $28.29. the carrier USPS suppose deliver my packages the post office located at 1950 lafayette avenue, telephone, [protected]. but, i have an confirmation is car-[protected]. and, target do not care of helping me.

Icannot access my account at all. Target told the complaint board they fixed my card but they didnt-they still have a huge sum of money due in fact they added different charges which made the card havea higher balane than it did when this fraudstartd back in April.
I had the card paid off. They keep removing charges and then add a ton back on.
I have talked to so many people that claim they are "supervisors" but then they end up saying I have to talk to Julie-who was nasty to me, the one and only time she was available.
This headache has been going on since March and the hours and hours of time and I can't get anyone to help! I got 1 letter saying they removed the charges but they added different charges that were removed in the beginning that were fraud and still leave me with charges I shouldn't have. I want as many people to know about targets red card so they don't live this 6month nightmare I am in.

I cannot access my account at all. Target claims they fixed my card but they didnt-they still have a huge sum of money due, I had the card paid off. They keep removing charges and then add a ton back on. I have talked to so many "supervisors" that end up saying I have to talk to Julie-who was nasty to me, the one and only time she was available. This headache has been going on since March and the hours and hours of time and I can't get anyone to help! I got 1 letter saying they removed the charges but they added different charges that were removed in the beginning that were fraud and still leave me with charges I shouldn't have.

Target customer support is useless and worthless. No "press 0" or "please hold" to speak to a representative. On September 20th, 2017, I've attempted to contact Target customer service/ redcard customer service/ general customer service/ ANYBODY, to simply ask a few questions regarding the redcard. I've called [protected], and two other numbers I had to literally dig up on the internet. The 800 number got me customer service in Nicaragua, apparently there's no US-based customer support, got no help, they couldn't answer my questions, couldn't understand what I was asking, kept asking me to repeat what I was asking, just made it frustrating to speak to them. Called [protected], that was also a very frustrating conversation, again, the person wasn't answering my question, ended up hanging up the phone. I feel that Target doesn't respect or value their customers by doing this to them. In the end of the day, I'd rather take my business elsewhere.

I urgently needed an item from them, so I placed my order and chose a fast delivery on the next day. They called me and scheduled the delivery time. I took a day off. For nothing. Because nothing was delivered. They said it was delayed due to some circumstances and they will deliver in 2-3 days. No, I don't need it in 2-3 days. I need it now! But the worst thing that this information about non-delivery I found in the evening when I called them to find out what's going on. They wouldn't tell me anything if I didn't call.
Just terrible. I highly recommend you NOT to deal with them.

At the end of July or beginning of August, I paid $25 to get a new pair of glasses because I had previously purchased the warranty plan when I got my glasses (which were over $400 with insurance coverage). Upon getting the glasses, there was a large wire hanging off of them. The staff helped to re-string the wire, and I noticed that there was a chip of color that had been scratched off of the glasses. I told her about this, and let her know that I was getting married on September 2nd and would really like everything to be perfect. She stated she would re-order the frames. About 3 days later, I had to go back in because the lens was put in crooked, and I was having a hard time seeing out of them. The same staff member that said she had ordered the glasses was there and made me feel like I was dumb for bringing them back in even though they were put together incorrectly. She fixed the glasses and I could see better after the lens was put in correctly. The week of August 21st, I went back into the Target Optical to check on the glasses order (2 1/2 - 3 weeks after I had been told they were ordered) and the man helping me said that he would order them and they would "be in this week". So, they never were ordered to begin with. My wedding came and went, and it is fine, but I was really hoping to have a new pair which I STILL have not received. I called on Saturday, September 9th to check in on them, and the girl who answered stated she thought she had ordered them. I called again on Wednesday, September 13th and she had said, "I left you a voicemail." which I let her know that I had not received any voice messages. She laughed and said, "Oh whoops, I must have left your message on someone else's voicemail. The glasses should be coming from Duluth." Today is Monday, September 18th, and I still haven't heard anything. I absolutely love Target. I buy everything from here and it was the only place we registered at for our wedding. I love the community support that the company believes in and I spend hundreds of dollars a month at your store. I will however, never be coming back to the optical center ever again. I not only have not got the product that I should have had weeks ago, I was treated like I was dumb, and the service has been awful. I would appreciate some sort of compensation for my time and energy, but I do not want to be involved with the optical center anymore and do not want any coupons or refunds related to this. I hope that this might help other people receive better service in the future.

I was really disgusted on what I found inside the Philips bikini perfect advanced shaver I bought last saturday in Garden Grove Target last september 16, 2017 . I saw a lot of shaving cream inside the microshaver that I have never even used yet which only means that someone already used that and probably returned it and target put it back on the shelf. Its really disgusting, thinking that I would used an electronic shaver that has been used already. I am a loyal target customer for 2 years now and this happened. I cant believe what they are doing.

I was checking out at the Target on 40th and Yankee Hill in Lincoln Nebraska, on Saturday, September 16th around 10:45 AM. I was buying fall decorations. The cashier who was checking myself and my husbands items commented on how cute they were, them began talking about how the stood was getting new lights put up as part of a remodel. Both my husband and I commented about how it looks nice. Then, the cashier whose name was Mae began talking about plus size clothing. The conversation went as follows:

"You look to be plus size like myself. We are getting new mannequins in the store that are plus size."

I responded with "oh, that is nice." And immediately became very upset that she labeled me as plus size, especially with a line of customers behind us. I was visibly uncomfortable and yet, MAE, continued to talk about how these new mannequins would help me find clothing for myself that would fit.

I am very bothered by this conversation. The cashier had no business commenting on my size; I did not bring up any questions about sizing. I was not even purchasing clothing. Furthermore, I believe it is common courtesy to NOT comment on any other person's size and for one woman to do so to another, is very disrespectful. My husband and I were both offended by her comments and I am not sure if I will return to target if that is how I am going to be treated.

My friends and I went to target to shop for groceries as we are in college. I happened to have bad cramps in my left leg which lead to painful walking. I thought I would use the electric cart as it was very uncomfortable to walk. while I was shopping the elder women working confronted me as I precededo tell them about my leg. They then told me to put the cart back and leave the store. This also lead to them threading to call the cops over nothing as my friends and I left the store quickly as we don't want to be involved with cops

I worked for Target store 2431. In The beginning of June I was fired for accidentally fixing a punch correction in may because I forgot to punch in since I was running late and hurried to get straight to work. I fixed that punch a week ago after that day and I didn't remember I was late that day since it was over a week. So one month later I'm fired and told it was immediate termination when in fact in my handbook it states "I can lose my job". The manager (Lanier) wasn't there's that day, so the next day I go on to talk to her and she told me she would contact corporate to get me reinstated. It has been over three months! I thought target was a good company for letting a female college student who has Aspergers work there. But no! I was singled out and no one tried to fight to get me to stay, when they would fight for other employees to stay when fired. I worked for over a year for this company for the flow team. Getting up at 5 or 4 in the morning to go to work while I was in college.