Takealot review: PMU machine - MRRN-P7J60-AE4E

I ordered a Tatoo machine and received my machine on the 29th of November for my course that started on the third of Jan 2024. I ordered it early because I was scared I would n to receive it in time for my course due to the holidays and it was on special. On the third we went through the manual and on the 4th we practiced making pixels on a skin sheet. On the 5th when I trained on my model we felt the machine was not adjusting like it should. My trainer Jennifer made a comment and said something does not feel right with this machine. When I practiced my pixels in the evening I felt the machine was wobbling and while I was practicing on my skin sheet the entire machine came apart. You can see it is the screws that came apart. This was not a fault from my side. Your claims department is declining my return and telling me there are visible user damage. There is no damage expert the machine that came apart. Please have a look at the pictures. This machine should be adjusted as many times as I want due to the needle that needs to be adjusted and us changing the needles all the time. This is not acceptable. I paid R4000 for this machine. please have look and see there are no dents or scratches on this machine. I only used it twice. I want a new machine or im taking this up further and I will post this on google review and hello Peter.