Taco Cabana — horrible, horrible, horrible customer service
I went to eat at Taco Cabana's Fuqua location last night with my husband at 12:45AM. I ordered my meal and a margarita. The server walked off and came back to say they (the margaritas) were closed. (Others were having margaritas by the way...) I looked at the machine clearly working, and the lady looked at me very rudely and slammed the off button on the machine. So, I said ok, I'll have a beer. Then she responded that they too were closed. I asked why and she responded that Taco was not a restaurant that had to serve me. I was very offended and surprised by the treatment that I received for no reason what so ever. So, I asked if I could speak with the manager and she said that she was the manager with a huge smirk on her face. At this point I was getting angry, so I decided it was not worth it and responded by saying that I was not going to spend y money or eat at Taco Cabana then and left abruptly. Once in my car, I thought to myself that I should have gotten her name, so I went in and asked her name. I also explained that I would be filing a report with Taco Cabana's corporate office. As I was leaving she was yelling at me and making fun of me to other customers in the line. This is the worst treatment that I have ever received in my life. I will admit that I did lower myself to her level by calling her a bad name, and I'm not proud of that. But in my defense, I did absolutely nothing to deserve the way I was treated. I was not intoxicated, nor was I inappropriate in any way before she refused to serve me. Moreover, even if she had had someone else before us or had some kind of bad experience, she should not have taken it out on us. I honestly do not think this lady named "Maria" ws actually the manager, at least I certainnly hope not. I would hope that Taco Cabana would have higher standards than to have management of this quality (or lack of it for that matter!). Anyway, that's what happened to us...I strong suggest avoiding this location unless you want to subject yourself to abusive and horrible treatment.
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