Taco Bell — service
Went into the North Hollywood Taco Bell on Vanowen Street, I had my support dog with me, funny a Chihuahua of all things. The manager said she couldn't be there, I then told him she is a service dog. He asked for her credentials so I said no problem and I went to the car to get her service dog card. When I did bring it in he made it very adamant that he had to make a copy of it, why I asked that's a violation, that's her ID that's like her license, it doesn't make sense. Which I'm looking into, I don't think it's legal, I'll be speaking with an attorney after the weekend. Somebody with anxiety, does not need to be bullied about their service dog, I showed him the credentials and it should've ended there. But no that's just the beginning, I let him make a copy against my better judgment just because I wanted to get my food and get out I had somebody waiting in the car. In my order I specifically said 2 to 3 times make sure there's extra cheese on all my tacos I want extra cheese, so I check my tacos on my way out no extra cheese just like three or four slices not even slices just sprinkles of cheese, So I brought them back to have them corrected, Now this same manager tells me the kid at the register didn't charge you so you have to pay, which was my intention all along I just wanted extra cheese on my dang tacos. So I pay they take the bag and it's taking another five minutes by now it's about 10 minutes my food has been ready, and they don't properly wrap them they just throw them in the bag. Everything was flying everywhere, such as lettuce and cheese, and while in the car checking now I missing a pintos and cheese that never made it so, I'm back in the store again finally got my pintos and cheese drove about three minutes to get home only to have ice cold nasty food in a lot of stress, the poor service I can deal with the invasion of privacy with me and my service dog that's going to take a new course. Never ever ever ever will I ever go there again. And the store just opened it was remodeled, maybe they have new management, Worst dining experience of my life if you call it dining. Don't go there ever anybody you're going to get nasty food that's cold and sloppy and a manager who thinks he can bully you into doing something you don't want to do!