Taco Bell
Reviews and Complaints

Got off from a long day at work 45 minutes away, and get to the location for it to be closed. Mind you, it's only 12:30a and it closes at 1a weekdays, 2a weekends. Not only was this inconvenient, but bad business. Considering working in the restaurant business, I know you aren't supposed to close 2 minutes before closing more or less 30 minutes early. Underpaid for a reason!

Taco bell in Rayne, Louisiana. On Sunday December 9, 2018 my husband my children and myself went through the drive through to order dinner. We get to the order screen and the worker says "im sorry we are shift changing right now this register is closed so you will have to get down and come inside to order ." So even though we really didnt want to get down we did. We unloaded all the children get to the counter and the lady says "oh well the worker who is working this register is on break so this register is closed right now too! Now usually I dont make a big deal about stuff like this but this was absolutely ridiculous ! We left and I will not be returning to taco bell in rayne, louisiana ever. They did the same thing to another family that was right behind us . They were quite upset also.

On 12-11-18 me and a co-worker visited the Taco Bell in Muscle Shoals Alabama. We entered the restaurant to order our lunch. There was no one at the cash register. A lady was standing behind the counter and said she wasn't trained to operate the register. She turned to another young lady and ask her to come take our order. In response the lady said she didn't want to. At this time I asked for a manager. I was told she walked that way. After 10 minutes we left. Not good business.

Ordered online. 2 dorito shell taco supreme. 2 rolled chicken 2 pk
1 large Sierra Mist. Bill totaled $9.80
Paid with credit card.
Went to pick up... no Dorito shells... I asked for plain instead. Was supposed to be supreme and they were not. The Sierra Mist had no syrup or carbonation, had to be thrown away. No change was made to my bill because of the difference in order. Very disappointed. Taco Bell is right across from where I work, we go there a lot.

Went in to order, went fine.
Got home and realized 6 things were missing!
4 orders of cheese nachos, and 2 cheese roll-ups.
I go back with my receipt and tell them what was missing.
I received four bags of cold chips and a few things of cheese along with two cheese roll-ups.

I paid 6 dollars 4 little bags of cold chips, needless to say, I'm not happy

While waiting for food at Taco Bell on Dewey in Greece NY, I observed very unsanitary work area...overflowing garbage with garbage and food all over the floor while they worked and walked around in it. This is disgusting and I couldn't believe they were allowed to work and serve people food like this. This has really made me not want to eat food from there. Please adress this sanitation issue. Thank you, Deonna Salter [protected]@gmail.com

I thought Taco Bell would have good mexican food but I found not so I ordered a calupa the crust tasted like flour I ordered a taco salad & though the presentation was nice the rice at bottom was so soggy it made the basket soggy usually the chilli is soup like this hamburger came in lumps & was dry as anything and no beans the salad was lymped Wendys has a better taco salad anyday with the best chlli served separately I was very disapointed @ Reservoir Av Cranston RI Victoria Paliotta [protected]@aol.com

I went to Taco Bell on Page Ave. in Overland Mo at approximately 4 PM today December 1, 2018. As I got to the window to get my food, the girl dropped it on the ground between the building and my truck. They came out picked up the bag took the bag inside, stuffed all the broken tacos into new shells and served them to me. That is ridiculous! I feel like this is not only unsanitary, but rude! Is this the way you want your company represented?

For starters, I am not a complainer! But I feel I needed to say something. I was going to go through the drive-through but decided to go in instead because the line was long . The woman who served me was very nice and friendly! I ordered my food, and after a short wait she brought it to me. I ordered two beef burritos and a soft taco. I was already on the highway when I noticed that number 1, the beef burritos were bean burritos, and 2, they were very, very cold. I was very disappointed and had to stop somewhere else for food.. The woman who waited on me was wearing a different colored shirt, so I am thinking she was the manager. But also noticed she was on the phone talking and laughing the whole time, but nevertheless friendly to me... thank you for taking the time to listen to me.

Bob

I ordered a gift card online from Taco Bell and tried to inquire if it had been mailed or what was going on. I called several different numbers only to get the run around. I also sent some emails and never got a response. This is horrible service and I will never order from this company again. Now I have to try to get my money back. This company needs to serve the customers better.

I visited the Taco Bell in Mt. Pleasant, Texas on Saturday, November 24, 2018 at 9:05 PM.
The girl (no name tag) taking our order at the counter kept her pinky finger in her mouth the entire time she was taking our order with the exception of when she mumbled words to us.
I am 57 years old with a slight hearing issue and I could barely understand her words, my husband had to tell me what she was saying. The whole time, she stood quietly with her finger in her mouth.

Something about seeing an employee with her finger in her mouth, just made the entire experience unappetizing. I did watch carefully and she only picked up the bag that my food was in, however, this issue should be corrected before the Health Department makes an unexpected visit.

I have sent the communication below to the CEO. No matter how good of a CEO he is I expect him to be completely unable to fix the CoastalTacoBell operation. It is in my estimation abysmal.
I have the good fortune to eat at Taco Bell in the Boston area 3-4 times per week.
I tried to go to the Taco Bell near Tequesta. I am incapable of describing how poor the food was, the place was a mess and the people were unsupervised.

I am in shock that the person who has responsibility for this excuse of a resteraunt still has a job.

I managed high tech sales professionals for 30 years. If they demonstrated this lack of customer quality their tenure would have been brief, very brief with me.

I went to taco bell bought 2 chalupa boxes 2 5 layer burritos 10 cheesey bean burritos
. We.got. Home and found foreign objects a peice of plastic in my 1 year olds burrito..omg r u freaking joking..
It was like the plastic underneath a condiments bottle cap the one you have to peel off.well someone left half of it in my sons burrito b.s..
I have called customer services 5 times I was told I would receive a call back everytime but no call back yet I would like a refund and a gift card for the 25 dollars I spent.. 25 on each if my son would have swallowed it i would be suing .. Obviously no one gives a [censored].. They can't even call back..