Taco Bell review: customer service

This location opens at 7:00AM Central Time, I came through drive through at 07:10 and no one answered after more then five minutes of wait time. I pulled around and there were Crew Members in the store talking and laughing with each other. I don't know if they just lost track of time, didn't realize no one had a headset on, or if they were purposely ignoring me because they didn't have the food ready.