Try calling the customer care and dealing with the Malaysia and Philippines call center. They keep you on the line for hours and you never get anything resolved.
I asked to be transferred to the USA and they don't have that option.
Ask to speak to a suprervisor...response... " We are all trained the same way."
I would like someone from upper management to call me back.
Misinformation been with Joseph from Philipines and Malaysia
Claimed loss: $49.- Customer care calls from overseas.
Desired outcome: They should credit my account immediately.
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