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T-Mobile USA

T-Mobile USA review: Complaint about iphone order cancellation without prior notice-order # 110219556656

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12:44 pm UTC
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Hello,

I am very disappointed with how my iPhone order was handled.

I received an email at approximately 10:20 PM on October 6, 2026, informing me that my order for iPhone 18 Promax had been canceled. Prior to that email, I did not receive any notification, warning, or request for additional information that would have allowed me to address any issue with the order.

As a customer, I expected to be notified in advance if there was a problem that could lead to the cancellation of my order. Canceling the order without giving me an opportunity to resolve any issue has caused significant inconvenience and frustration.

I would appreciate an explanation for why my order was canceled.

Thank you,

Atiyeh Naddaf
Phone No. : [protected]

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