CB Telecommunications T-Mobile USA Complaints #2-21

T-Mobile USA review: Horrible customer service

Oso56 of US

Sep 14, 2026 3:23 am UTC

Verified customer

Featured review

Finally got exhausted paying exorbitant rates and switched to mint mobile, well attempted to. Literally took 3 weeks. No idea what PIN number was used, customer service was beyond hard to understand with their limited English capabilities. Ended up going to a store where the t mobile rep called customer service and she could not understand half of what they were saying. She got things cleared up. Oh, 6 weeks later I get a collection notice of non payment. I have a credit rating of 825 and these shmucks turn me over to collection? How bout a letter? Mint mobile, great service, 15 bucks for me, 20 bucks a month for my daughter who’s in college. A tad better than the 179.00 a month from T mobile.

Recommendation: T-Mobile, no. Mint, consumer cellular, yes.

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T-Mobile USA Contacts

T-Mobile USA phone numbers

611

Click up if you have successfully reached T-Mobile USA by calling 611 phone number 1 1 users reported that they have successfully reached T-Mobile USA by calling 611 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling 611 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling 611 phone number

100%
Confidence score

From T-Mobile Phone

+1 (844) 840-6518

Click up if you have successfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number 6 6 users reported that they have successfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number 17 17 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number

Customer Service

+1 (844) 428-9675

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Business

+1 (505) 998-3793

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International

+1 (877) 453-1304

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Payments

+1 (866) 965-0526

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+1 (734) 733-8020

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+1 (502) 251-9954

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More phone numbers

T-Mobile USA emails

info@t-mobile.com

100%
Confidence score: 100%

Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

T-Mobile USA social media
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Nov 03, 2026
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