Sunoco
Reviews and Complaints

its your bank that put the hold on the card, not the gas station. banks do that to ensure your balance covers the charges. pay inside first with a debit card to avoid this. If your bank holds this money for longer than 24 hours, its time to switch banks. 2 things never to use your debit card for - hotels and pay at the pump gas.

The Gas Station should have generated a cancellation of the pre-authorization. The bank received the request and authorized the transaction. If the cancellation message is not received the bank can drop the pre-authorization if the merchant calls and identifies the transaction otherwise the pre-authorization will stay on the account for the days the bank had defined. Merchant has no access to those funds unless they issue the clearing item. This type of situation should be referred to debit or credit card marks like VISA or MasterCard, they have rules that should control those types of misuse of service by merchants.

btw -its not the station that does the pre-authorization charge on your debit, its your bank. never use your debit card to pay at the pump. always pay inside pre-pay or have them charge you after pumping. banks don't like to tell you that, they try to mask it as the customer holding your funds.

absolutely do that. The difference in price is supposed to be for paying cash. some stations get this right, others take advantage ofit. Your credit price should be comparable to other stations, and the cash price is supposed to be a discount for paying cash. if the credit price is a lot more than the competitor prices, then go somewhere else.

Your way off base! You must be leaving some of the story out...I have been doing business with Bob for over 20 years.
VERY HONEST MAN. He is a local business owner and stands behind his work.

Sunoco Oil has left a bad credit report on my file for 15 years after it has been paid.

How is someone a "highly regarded customer of Sunoco"?

This is actually something that certain chains of gas stations or certain states do. They will list 2 separate prices for both cash and credit, and it's usually due to extra fees associated with credit card usage.

I know it sucks, but this is something you're going to find. I saw it a lot in New York, and it can't really be gotten past.

Corporate has been allegedly sending my grievances against the district manager (Tom), store managers (Rita & Rick), Legal dept. (Micheko) and cashier (Vallerie) since October 2012.
If I am dealing with a copy cat Penn State cover-up situation just let me know.
store #7144

Sunoco station starts running up cents before you even pump gas. I have a receipt and picture of pump. Street attendent asked what to do about it. Was willing to pay cents reimburse for the transaction but how any customers are they stealing from.

yo me llamo MARVIN SOSA trabajo 12191 sunset hills rd sunoco reston virginia, el motivo de mi queja es que el store manager que se llama BRUCE KELLEY, es un senor que le falta el respeto a los empleados, nos hostiga, nos intimida, nos insulta, y nos dice que nosotros los immigrantes venimos a este pais a quitarle el trabajo a los americanos y yo le dije que no era la manera de un manager de comportarse como el lo hace y me dijo que a el no le importaba que tenia que aguantarme por que estaba en este pais y solo por eso me suspendio una semana de trabajo. que para mi eso tambien es un abuso de parte de el. les pido a la autoridades competentes que hablen con el por que creo que necesita ayuda sicologica. GRACIAS

I would like Marissa fired she was very rude to me because her daughter's fixing to work there and we used to date so she rudely ban me from a store when I've done nothing wrong if she is not fired then I will go to the police take legal action if necessary sue the company

On November 18, 2019 I purchased REGULAR gas and was charged for PREMIUM. I've owned four sedan-style cars and have ALWAYS buy regular. gas. The attendant was very rude, he insisted it's impossible. The first thing I did was google and see that this DOES HAPPEN.
Now my bank account shows I've been charged more than twice what's on the receipt.

Refuses to tale credit cards. Will only take cash. Will not even tske Sunoco credit card. Also not posted on the machine. This is unacceptable. I expect something to be done as very few people travel with cash. Person inside of store was obnoxious and rude. I had cash but needed to put on an expense report. No receipt either so no reimbursement.

Sunoco overcharged my debit card I got $7.70 in gas n they charged my card $75.00

Please do not ask digital questions that slow down the purchase process at the pump. References made to the Sunoco station in Charlestown Massachusetts they recently added a question about text it slows down the purchase process.

The station already asked for a ZIP Code in order to qualify credit card user.

Sunoco gas station ; address 1521 Macon Rd Perry Ga 31069 The gas pump charged me 96 cents before pump actually started to PUMP gas. That means I lost $.96 So how much money is that gas station makes by ripping off customers?

I stop at the Sunoco at 220 Partin Dr. Niceville Fl. every morning, The staff there is always friendly, always willing to go the extra mile to see that every customer has a great experience. One employee in particular named Missy always greets her customers by name making you feel very special

I pulled up at 406 Nathan Dean Bypass in Rockmart, Ga to get gas. It took the pump. Literally 15 to pump $6 into my 2017 Chevy Spark. As I drove off and made it half way down the road my car stopped.I had to push it out of the middle of the road, and have it towed . My car was in good condition, until I left that gas station r

I went to Sunoco they told. Me I don't have any any bolts on my exhaust manifold. Took my truck to another mechanic and they said nothing wrong
They wanted me to pay $400

This station should be on the worst gas station list... My car broke down at the gas pump at 4:10pm thursday afternoon, head mechanic and the gas attendant were in the garage and saw my car smoking thru the hood and they just walked away. My husband came and asked to speak with the Mechanic and the gas attendant said, "oh he is done for today." All the bays were opened and he was in the shop tinkering around. All the car needed was a clamp and they couldn't help out. It gets worse, this little elderly woman drives in with a flat as I sit there waiting for the tow truck and they told her they couldn't do anything till tomorrow, my husband told the woman he would jack her car up and place her spare on if she wanted but she decided to walk home and leave the car. I will never go to that station again. The gas attendant was the most pathetic person I have ever come across in the customer service world. I should hope his mother, sister and daughter get better treatment from the world of customer service cause no one should ever be treated the way I was treated today. I will be writing to the owner as well and Mr. Gas Attendant told me the owner would be there tomorrow, I will call until I speak with him. Horrible experience.

This store is verging on being disgusting! There is a begger who is out in front of this store every day begging. I've talked to the store management about being accosted everytime I come to this station by "their" begger. The store management assured me that they would get rid of the begger! He still out there begging every day! I try to avoid this store whenever possible. I have talked to other customers, especially women, and they feel somewhat threatened by this agressive begger! Yes, I said agressve! I've even spoken to him, the begger, about his begging and he turns around and begs my wife! Can't you do something abut this begger? We do not go to Sunoco to be accostef by a begger! As I write this note he's probably there begging now!

I asked attendant for $20.00 regular...he came back with my card in hand no receipt, and stated he pumped $48.00, I complained, sating I had only 25 in the bank, he said it already went through. I then asked for a receipt to which he ran into the store and came out with a receipt saying I was charged $45.82. I will not be buying gas there any more. I hope he was not ripping people off all day stating one charge and pocketing the rest. I

30 May 2010

I used my Emirates Bank - Master card at SUNOCO for buying petrol for my car. The Bill came upto Canadian Dollar $ 51.42
(51.42 * 5.5= AED 282.81).

However, on my text message alert it shows me that my account has been debited AED 436.40.

I would like to have an explanation as to why I was debited with AED 436.40? Please look into the matter and get back to me.

I have the receipt of my purchase as proof. Details of the same are mentioned below for your reference.

SUNOCO
20 Bristol Road W
Mississauga, Ontario, Canada
MERCH ID: 0493-01
GST# : [protected]

30 May 2010, 00:45
Fuel Sales- $ 51.42
GST Included - $ 2.45
Invoice 1000476

An early response in this matter would be highly appreciated.

Thanks
Rajesh Sood
soodraja@hotmail.com

Sunoco Gasoline Pumping Station are scamming people. They prices written on their tabloids are not true. I discovered that their sensors are installed incorrect. When I came to their manager she told that they will repair the system. Bu I am sure it was not mistake. They did it on purpose.