North Shore Gas Company Reviews 2025

Latest Reviews and Complaints

Jack Lieske of Winnetka, US

Jul 28, 2023 1:45 pm EDT

Verified customer

Gas bill

In March of 2021, NS Gas transferred a gas bill from another property without my knowledge or consent. I have provided an affidavit, police report, copy of my Drivers License and passport. After over a month, they came back and asked me for a utility bill and what my phone number and address is.

The amount was $2009 that was transferred in 3/2021 and i have been overpaying paying for 2.5 years and it has been a considerable difficult time trying to pay.

After 5 weeks of NS Gas doing nothing, I want this corrected asap with all the overpayments credited to my account.

Desired outcome: I want the amount that was fraudulently put on my account removed and all overpayments credited to my account immediately

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How responsive is North Shore Gas Company's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is North Shore Gas Company’s rated by customers?

North Shore Gas Company’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with service.

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North Shore Gas Company reviews first appeared on Complaints Board on Jul 28, 2023. The latest review Gas bill was posted on Jul 28, 2023. North Shore Gas Company has an average consumer rating of 1 stars from 1 reviews. North Shore Gas Company has resolved 0 complaints.