North Shore Gas Company Reviews and Complaints

Latest Reviews and Complaints

Jack Lieske of Winnetka, US

Jul 28, 2023 1:45 pm UTC

Verified customer

Gas bill

In March of 2021, NS Gas transferred a gas bill from another property without my knowledge or consent. I have provided an affidavit, police report, copy of my Drivers License and passport. After over a month, they came back and asked me for a utility bill and what my phone number and address is.

The amount was $2009 that was transferred in 3/2021 and i have been overpaying paying for 2.5 years and it has been a considerable difficult time trying to pay.

After 5 weeks of NS Gas doing nothing, I want this corrected asap with all the overpayments credited to my account.

Desired outcome: I want the amount that was fraudulently put on my account removed and all overpayments credited to my account immediately

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How responsive is North Shore Gas Company's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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North Shore Gas Company has received 1 complaints on ComplaintsBoard. The first reported case, Gas bill, was published on Jul 28, 2023, and the most recent complaint, Gas bill, was posted on Jul 28, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is North Shore Gas Company Legit?

North Shore Gas Company earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds North Shore Gas Company to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, North Shore Gas Company is known for their high standards and safety. If you're thinking about dealing with North Shore Gas Company, it's wise to check how they handle complaints.

We found clear and detailed contact information for North Shore Gas Company. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

North Shore Gas Company has registered the domain name for northshoregasdelivery.com for more than one year, which may indicate stability and longevity.

Northshoregasdelivery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Northshoregasdelivery.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Northshoregasdelivery.com you are considering visiting, which is associated with North Shore Gas Company, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.