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Sunoco Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Sunoco LP

1735 Market Street Ste LL Mellon Bank Center
Philadelphia
Pennsylvania
United States - 19103-7583

Customer Support Phone Numbers

+1 800 786 6261(Customer Service) 12 3
+1 800 278 6626(Consumer / Personal Cards) 4 0
+1 800 935 3387(Commercial / Business Cards) 2 0
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
SatClosed
SunClosed
Mailing Address
P.O. Box 541, Newtown Square, PA 19073
Plus

Sunoco Complaints & Reviews

Sunoco / employee

Ry
Oct 10, 2019

it is 10/10/19 1:06am two of the employees were making disgusting jokes about under age girls and needs dealt with right away. they were saying how "if a girl is old enough to cross the street she is ready for the meat" and "if her age is off the clock she is ready for the cock" i have a...

Sunoco / gas pumps

St
Oct 07, 2019

I was just at the self service pumps at the station. All of the pumps have clips to allow you to lock the pump, so you don't have to hold the pump. The pump never shut off when my tank was filled and gas started flowing out of my tank and all over the parking lot. I told the attendant and...

Sunoco / lottery payment

Sh
Oct 07, 2019

I played my lottery at the Broad & Master location. I went to cash my ticket on Sat 10/05/2019 and was told I can cash it if I give him cash for cashing my lottery. I told the young man I was going to report this store. If it happen to me I know it's happing to other people. unhappy with...

Sunoco / stores first aid kit

Br
Oct 04, 2019

SunocoI needed rubbing alcohol and came into store to see if the store had any. I looked the store doesn't have rubbing alcohol for sale. So i went to front desk and the merchant. ( a plus size white man with brown/black hair) i ask him id the store ita self Had any like possibly behind the...

Sunoco / gas purchase rip off

Ma
Sep 22, 2019

Sept 14, 2019 I was charged $90.00 for $50.00 gas. Boy came up to me and offered to pump the gas. He continued to pump gas on my credit card for someone else. Gas station owner said he is not responsible. Do not go to this gas station. It is in a bad area with lots of crime. Service i...

Sunoco / customer service

Am
Sep 15, 2019

Hi Im a regular customer who has been shopping at sunoco on 2547 2nd ave right next to guss hot dogs. Im really tired of people who run this place and people who work here their pumps dont work people in the store have no knowledge what's going on except the manager ravi who is alway...

Sunoco / customer service

Ja
Sep 08, 2019

I had purchased an item and was not given a bag i then asked the store associate Lacey if I may have one with a bit of a tone as her behavior at that point seemed very rude she then called me a smart ass. I then walked to my car and was going to let this go but decided to apologize and...

Sunoco / harassment

6r
Sep 06, 2019

Sunocomy name is sarah cox. i am a former employee of the sunoco in cocoa beach, florida. last week, i quit due to the conditions i was put in, and how i was treated. i was leaving for hurricane dorian, and my assistant manager Paul Bush was giving me a hard time. earlier in the morning that...

Sunoco / letter of intent to purchase business medford sunoco

My
Aug 30, 2019

We signed letter of intent to purchase Medford Sunoco through Nationwide Brokerage Group (Mr. Jose Pagan President) on 7/29/2019. We also have $2500 deposit for the purchase. We had 14 days due diligence to review the business. After talking to original owner, we concluded that business i...

Sunoco / Paul bush/ manager

An
Aug 23, 2019

SunocoI would like to Lodge a complaint with you concerning one of your staff at the Cocoa Beach Sunoco Station 5625 N Atlantic Ave, Cocoa Beach, FL 32931 On todays date 8/23/2019 One of the Acting Managers Paul Bush very rude and disrespectful to me as I came as I do everyday to buy a Coffee from...

Sunoco / terrible franchise! embarrassing to the sunoco name.

My
Aug 17, 2019

This gas station is awful. They have posted hours but never keep them. Instead, they keep a sign in the window around the clock that says "Be Back in 5 Minutes." I live nearby so I've tried this place over and over, only to constantly see customers trying a locked door while shaking their...

Sunoco Gas Station / debit card

Jo
Jul 19, 2019

Went to the gas station on 07/12/19 and used my card to purchase a pack of cigarettes used my card and it said excipiented but it froze and I couldn't get them and a lady in the store bought my a pack bless her heart, ok then I left I go get my mail open up my bank statements find out...

Sunoco / gas

Li
Jul 10, 2019

I filled up my tank yesterday in Olney, MD and when the gas completed with filling the tank, it clicked (as it usually does when it's complete) and I then pulled out the gas pump. The gas was splirting out everywhere. The gas was all over me and my car and everything in the area. I...

Sunoco / fuel rewards

Jo
Jun 29, 2019

Started pumping gas with using my cents off rewards card and the pump would only let me get $4.27 and then the pump shut off on its own. I never hung up the nozzle and all prices for grades of gas was reset. I left nozzle in my tank and went back into the store to tell the cashier and she...

Sunoco / property conditions

Al
Jun 23, 2019

I live behind one of your stores on Southside Blvd. Jacksonville Fl. Your privacy fence is falling down. Its pushing my fence over. I need to know who to contact to get this fixed. Yall just need to put up new fence. Hurricane Irma knocked it all down and pushed it on my fence. The fence...

Sunoco / employee issue

Go
Jun 23, 2019

I normally go to the Sunoco near my home in Ambridge PA, they recently had some changes and now offer pizza. I tried to get a pepperoni pizza around 12am June 23rd as a late meal but was told the machine was cleaning and to return in an hour. I waited two hours to make sure everything wa...

Sunoco / oil and filter change

Ca
Jun 12, 2019

Today, I had my oil changed and my filter.on my 2010 Honda CRV, at Vinny's Sunoco Staions, located 210 E. Ashland Street, Brockton, MA, 02302. I was charged $75.55, 4.4 qts..synthetic oil and filter... There is sign out front of the station stating oil change $19.18. I feel this is a rip off...

Sunoco / poor customer service

Ma
Jun 05, 2019

I live few minutes from this gas station so I go here to pump gas quite often. Never had any issues until today. I stopped by today to pump gas, however my credit card just wouldn't slide in the cc slot like usual, not sure why. So I went inside to pay with same said crecdit card. After I...

Sunoco / exceptionally poor customer service and discriminatory behavior

Ye
May 14, 2019

Be aware if you are using the Sunoco at 7265 Castor Ave, Philadelphia, PA. There is something wrong with their gas pumps. I pressed 87 octane and it started pumping 93 octane. This seems like a scam being done right through the store. I went in and complained to the staff and they tried to...

Sunoco / mango juul pods

Ka
May 14, 2019

Location : 118 Dowling street, Austin IN 47102 Issue : Paid $24.99 for a pack of authentic mango juul pods. Opened up the pack and it was an off brand pack. Brought it back to cashier, Named "Maanveer, " and told him that they were fake. He claimed he had no idea what I was talking about. I...

Sunoco / gas, and service

Wa
May 05, 2019

Re sunco RT 49 Hopewell nj On April 25 2019 was traveling on vacation. Stopped to get 20 in gas the attendant pumped 10 that was on pump. I told him he only pumped 10 he said he pumped 10 and showed him the pump he said that was another transaction. Went in to the store and the lady told...

Sunoco / aggressive, viollent panhandlers allowed to harrass people at the pumps

Ro
May 04, 2019

There are a few violent panhandlers who travel a few miles to beg at this location. They are not homeless. They were even offered available jobs in the area. They refuse to take them. They continue to sneak up and down neighbor's driveways and poop and pee on the houses of neighbor and the...

Sunoco / wrong gas pumped

Vi
Apr 30, 2019

APlus Sunoco Station, [protected]), 519 Washington Street, Middletown, CT April 30, 2019, 19:19:57. I pressed the 87 octane button at the pump. When I started pumping my gas, I realized that the more expensive 93 octane button was lit up, not the 87 octane one. I ALWAYS choose 87, I KNOW...

Sunoco / I was threatened with loitering after $40 purchase and a $10 purchase

Dj
Apr 21, 2019

I was waiting on a ride after purchasing food not only once but twice and was not even there for a half an hour until the man just starting his morning shift april 21, 2019 around 6 am threatened me with loitering and told me to get off the property. I was minding my own business waiting...

Sunoco Gas Station / lottery - please do not hire liars to overcharge customers huge training issue

Ta
Apr 16, 2019

Florida lottery has a "Grouper" play that allows for several games to be played at once. for a fixed price of $5.00. The attendant Ripal (or something like that) sold me 3 tickets that do not comprise the tickets that should be included in the Grouper, instead, he gave me three -...

Sunoco / rude employees

An
Apr 06, 2019

I had a little time to kill so I was walking around in one of Sunoco's gas stations. An employee ran me out of the store. This Sunoco is located in Morristown, Tennessee. I wasn't bothering anybody or doing anything wrong. What they did to me was rude and I believe it was wrong. If I had...

Sunoco/Country Store / very rude, threatening, miserable service

Ff
Feb 27, 2019

In the summer of 2018 I was in this establishment buying lunch. The woman in front of myself was paying for food with EBT(food stamps). When this woman was finished with her purchase she quietly walked over to one of the tables to sit down and eat her sandwich. At this time the cashier who...

Sunoco A Plus Mini Market - Gas Station / lottery

Un
Feb 16, 2019

I have been playing the Pennsylvania lottery for years, when it was changed to the slips that is all I use I find them very convenient and much faster and efficient. However lately at this gas station I have had problems with the same clerk. The first time he played my tickets for more...

Sunoco / employee working at 1:20am on jan 11, 2018

Lj
Jan 11, 2019

Meyersville, MD employee extremely rude. Just walked in the door and didn't say anything to him and he immediately barked, "I'm busy putting donuts away". I hadn't said a thing to him. Went and used the restroom as I always stop here on my way to my sister's in Delaware, and usually gas up...

Sunoco / gas purchase and customer service

Ma
Dec 30, 2018

SunocoDate: 12/29/2018 Time: 2:27:00PM My mother and I went into the SUNOCO located at 7434 Ogontz Avenue 19138. I gave my mother my bank card to purchase chips and gas. Cost of chips totaled $4 and Gas purchase was $30. I stood at the pump and waited to pump. Nothing came out. At this same time...

Sunoco / unbranded diesel

Ha
Dec 28, 2018

On 12-3-18 I stopped at the Sunoco Self Service Fuel Site on Rt 219 in Grantsville, MD. They have a huge Sunoco Site. The goalpost is Sunoco, the dispensers are Sunoco, however there is a decal posted above the diesel nozzle that says---(DIESEL SOLD FROM THIS PUMP MAY NOT BE SUPPLIED BY...

Sunoco / price of gas at my sunoco gas station

Ka
Dec 01, 2018

the price of oil has dropped $30 dollars in the last 3 months . the price of gas at the Sunoco gas station I use at maple ave. in Warwick N.Y. hasn't lowered their price of gas at all in the last 3 months . Not even a penny in that time. I asked the gas station why they haven't lowered...

Sunoco / worker/service

Ke
Oct 24, 2018

The lady who works the overnight hours is really rude, I've experienced a few bad moments with this one individual, shes rude she closes/lock the door before 11pm when you help her try to look for items after she closes/locks the door thru the window she gets smart she seems miserable...

Sunoco / customer service

No
Oct 23, 2018

The employee Chris that works at Sunoco at 912 Wayne Ave. Dayton Ohio is always rude to customers. Everytime I go in she has an attitude towards me and other customers. I go in to cash in some lottery scratch off tickets. And she's complaining that I failed to mention that one was a $50.00...

Sunoco / terrible!! we will not back to this gas station again

Ri
Oct 03, 2018

Sunoco 527 Main Ave NORWALK, CT This is the second time I have problems at this gas station because of the tremendously rude manner of its employees. These girls are not professionals and they treat clients like trash. This gas station is supposed to open at 6:00 AM but they arrive late...

Sunoco Gas Station 190 West Street Road Feasterville PA 19053 / gas

Jo
Sep 29, 2018

I drive a performance vehicle, I always buy 91 octane, today I filled up at the station I listed and my vehicle shuttered when I came to a stop, and know I don't have the power I normally have, can you look into this matter, the pump is the one closest to the door of the building...

Sunoco / employee melinda tyndal

Sh
Sep 25, 2018

Employee too busy arguing with another customer left customers standing at counter while employee argued. Employee Melinda Tysdal was using profanity shooting birds and not one time did she call the police actually the customer called the police because the employee was so rowdy. Thi...

Sunoco 22911 FL-54, Lutz, Fl 33549 / rudest cashier, no customer service!

La
Sep 23, 2018

Hello, September 23, 2018 6:00pm at Sunoco 22911 FL-54, Lutz, FL 33549       This is without question the worst experience I have ever had at any store!! As I am walking into this store I said hello to a guy in the front of store smoking a cigarette by the front doors not caring who...

Sunoco / customer service

Je
Sep 21, 2018

SunocoI shop at the westfield street Sunoco in West Springfield Massachusetts quite often as I live right down the street. I'm extremely dissatisfied with the unprofessional customer service I was given tonight. Lisandra was very rude from the time I first walked into the store through the...

Sunoco / gas charges

So
Sep 18, 2018

Today I stopped to get gas on Liberty rd and filled my tank up with my debit card. After entering my pin information my car took 30.00 to fill up. I have a Hyundai Elantra it does not require much gas. After getting to my next destination my card is declined after I discover that your...