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Sunoco Customer Service Contacts

+1 800 786 6261 (Customer Service)
+1 800 278 6626 (Consumer / Personal Cards)
+1 800 935 3387 (Commercial / Business Cards)
1735 Market Street Ste LL Mellon Bank Center
Philadelphia, Pennsylvania
United States - 19103-7583
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
Mailing Address
P.O. Box 541, Newtown Square, PA 19073

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Use this comments board to leave complaints and reviews about Sunoco. Discuss the issues you have had with Sunoco and work with their customer service team to find a resolution.

Sunoco Complaints & Reviews

Jan 28, 2021

Sunoco — Poor customer service

On January 25, 2021, at approximately 3:40 A.M., I arrived at the store intending to purchase a snack while...

Sep 30, 2020

Sunoco — Waters

On 9/30/20 at approximately 12:41 pm, I purchased snacks and water using my card from the store location...


SunocoGas station attendant

Hi. I have been at the Sunoco gas station in Lakewood, NJ on Route 9 at night numerous times! Every single time the gas attendant ignores my car as well as numerous other cars and reguses to fill up gas for custemers. He must be fired right away. Tonight I went once again and he not only did not fill up, but he cursed as well. Please respond and confirm right away.

Gas station attendant

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    Jun 23, 2020

    Sunoco — Unethical behavior

    Robert Walker 17831 Albion St. Detroit, Michigan 48234 ph# 521-5463 email [protected]@gmail.com I live in...

    Jun 18, 2020

    Sunoco — No employee on site

    The store is unaccessible at night to purchase products. General consensus is night guy is sleeping in back...

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    Apr 24, 2020

    Sunoco — The man at the window was extremely rude for no reason.

    I asked him why he was being so difficult because I have been coming to this gas station for over 20 year...

    Sunoco Gas StationMalfunctioning Gas Pump

    I purchased gas from Sunoco gas station on Lancaster avenue in Ardmore to fill up my gas tank which usually costa me $45 dollars. I chose 87 octane grade gas and placed the pump in my tank. I got back in my car to put my bank card away then returned to the pump to find that the pump was giving me 93 octane grade gas at $3.99 a gallon. After stopping the pump I went inside of the gas station to tell the attendant what happened and he seemed to already know telling me to follow him so he could show me. Clearly this was not the first time and I wasn't the first person it has happened to. The attendant walked over to my car lifting the gas nozzle and bumping the gas tank with the pumps hose which selected the 93 octane grade of gas. Then he told me it was human error and that it would not hurt my car. The attendant basically blamed me and did not adjust my receipt for the pump error.

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      Feb 28, 2020

      Sunoco — The employee who works there during daytime

      More specifically I am complaining about the man who works there during daytime. Today, friday 28th 2020 I...

      Feb 26, 2020

      Sunoco A Plus — guest service/cashier

      Visited this store at approximately 2, 2:15 a.m. needed to run out for toilet paper since I dropped the last...

      Feb 13, 2020

      Sunoco — manager at store not wanting to do lottery and very rude about it

      The manager of the store was very rude because I can in at 7 am to redeem my lottery tickets she said they...

      Jan 18, 2020

      Sunoco — panhandling, drug dealers and males looking for sex

      Sunoco customers get harassed for money, I've been asked if I want to buy drugs and my daughter get...

      Jan 15, 2020

      Sunoco — maintaining the sunoco gas station

      Over 20 canapé lights out!!! Had to use pocket flashlight!!! And the subway inside is another story in it...

      Sharon Springs
      Jan 08, 2020

      Sunoco — gas station services

      Horrible service on Dec 26, 2019 at the Sunoco at 9278 Limeridge Road, Mantua, Ohio 44255. On Dec. 26th 2019...

      Jan 08, 2020

      Sunoco — gift card hold for $40 on a $5.00 purchase (complaint ticket #507874)

      I went to Sunoco on 1/4/20 at 2345 W Main Street, Tampa, FL and purchased $5.00 worth of gas, they got their...

      Jan 03, 2020

      Sunoco — customer service

      I am a regular customer that has been shopping at the noted store for approximately 1 year, I am a disabled...

      Nov 23, 2019

      Sunoco — new worker

      So this morning I went to get a pack of backwoods -After she went to pass them to me When I went to grab it...

      Nov 18, 2019

      Sunoco — product regular gas

      Regular gas is not giving good average . Specially in this sunoco gas station . Gas quantity is wrong or...

      Sunocopricing/associate behavior

      I had to do some quick shopping on my way to work. I chose my product and the associate scanned it without even looking at me because he was having a conversation with another associate. When it came time to pay, I handed him my EBT card and he became upset with me. He then cancelled my order and rang up something completely different and then slid my card. When he returned my card he and I began to leave, he told his associate that he, "Didn't give a F***" about what he had done. This is poor customer service and I experience situations like this a lot when I have to shop at this location.

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        Nov 15, 2019

        Sunoco — cleanliness

        The place is filthy, the counter where you check out at is so dusty that you can write your name in it, the...

        Oct 30, 2019

        Sunoco — the cleanliness of the store

        The coffee area is filthy, the doors are off the cupboard and you can see the trash over flowing, floor...

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