Take 5 Oil Change’s earns a 1.0-star rating from 2 reviews and 41 complaints, showing that the majority of vehicle owners are dissatisfied with their service.
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Take 5 Oil Change - Do not take your car here
I decided to try this franchise because I only wanted to get an oil change and not try to get talked into any other services (even though I did end up getting a back windshield wiper blade) I thought all was good until I started smelling burning oil which I thought it would go away but after 2 weeks it was only getting worse. So I went back to the location...
Read full review of Take 5 Oil ChangeDamaged my oil pan and refuse to pay
Just a little heads up about Take 5 Oil change in Rowlett. They damaged my oil pan and bolt and now refuse to pay for that damage. Rowlett manager stated my car had a recall for the oil pan, it was a known issue and they would not pay. Called Chevy, no recall now, nor has there ever been one. So that's a lie. Don't take your car here for a oil change or anything else for that matter, obviously they don't care. I have called their corporate office, but I don't expect anything from them either, but I have to try. Of course the damage wasn't found until I went to get the oil changed again.
Recommendation: Don't take your car here, ever!
Take 5 Oil Change Complaints 41
Oil change - canister
Hello, my name is Hailey and I am a reoccurring customer with Take 5. I have only ever gotten my oil changed from this establishment. The last time I got my oil change was a few months back, my oil light came on recently so I went back to the Take 5 Oil I previously went to. They screwed the canister on so tight they can’t get it off to do another oil...
Read full review of Take 5 Oil ChangeTake 5 broke a Part on my car when changing my air filter.
Take 5 in kilgore texas broke a part on my car. I cannot reach anybody by phone in the actual location. Have already went up there abd talked to the manager.he said claims would be calling me. I have had 0 calls and been on hold 5 times today for hours. In the meantime I can't drive my car. Could somebody from claims take this seriously and call me. I paid 145.00 for an oil change. And they messed up my car. Can't go to my job with no car!
Claimed loss: Can't go to workCan't go to the storeCan't do anything without my car runningThis is absolutely stressful and I'm about to lose my mind
Desired outcome: Would like them to fix the part they broke so my car can be drivable againLike it was when I came to take 5 to get my oil changed.
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Take5 oil change
I got an oil change Sept 1st from Take5 Oil change right near home depot, Baytown Texas. My housemate was with me. I drove off, came home and packed car to leave on trip.
In Kerrville Texas the car broke down. I immediately had it towed to shop by triple AAA and the certified head mechanic diagnosed it. 4 courts over. I am stranded. And they are trying to see if there is any help for my car. I need some help immediately and compensation, and rental. This situation has me stranded.
Claimed loss: The entire engine, tow and cam replacement and diagnostics. I am currently stranded
Desired outcome: For compensation of car and a rental car and hotel. The mechanic is writing affidavit, I have video, witness and mechanic bills. The car is possibly completely inoperable
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Is Take 5 Oil Change Legit?
Take 5 Oil Change earns a trustworthiness rating of 67%
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- Take 5 Oil Change protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Take 5 Oil Change. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
10 minute oil change took 2 1/2 hours
Reference ticket #26419 Acct#: G48201540 Vin#: 1G4HP57218U20 Ms Tina Calvert (After telling them 3x's it was Mrs) I pulled up for my first oil change with your company. A vehicle was already inside being serviced ahead of me.. when it took them 25min to finish that car, it should of been a sign.. thought it was 10min. Not one vehicle made it out of there...
Had an oil change
Marco Sierra 526 E 8th Ave Mesa Az 85204 [protected] [protected]@icloud.com August 4, 2024 Customer Service Department Take 5 Oil Change #702 40569 N Gantzel Rd San Tan Valley, AZ 85210 **Subject: Complaint Regarding Faulty Oil Change Service** To Whom It May Concern, I am writing to express my dissatisfaction with the service I received at your Take 5 Oil...
Read full review of Take 5 Oil Change and 1 commentOil change
I have now driven to the 6119 Mayfield Rd Mayfield Hts 44124 Take 5 Oil Change location 3 TIMES in the last month and still have not gotten my oil changed. The first time there was not a tech there to do the oil change, the 2nd time they were not accepting credit cards, cash only and the 3rd time was today: after waiting a half an hour in line and in the bay, I was told they did not have the oil filter for my car, but it was at autozone down the street and I could go pick it up and bring it back and they can do the oil change at that time. I didn’t have time for that. It’s supposed to be a 5 minute oil change and I’ve already wasted enough time with this place. The tech I spoke with each time was very nice, but with this being the 3rd time trying to get my oil changed I’m mildly infuriated.
Desired outcome: I would appreciate a response and guarantee that the next time I go to get my oil changed I can actually get my oil changed.
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Oil change gone wrong
On January 30th I took my cadillac cts to get a regularly oil change which I've been doing so for last 4 months altogether 2years I've been at Take 5 oil. Well a verbal argument occurred between my mental disabled fiancee and a employee when we switched lanes because the other lane was being held up b what seems to be another employee getting female...
Bad oil Change
on January 4, 2024... I went and had my car serviced (oil change) and now, on January 22, 2024 my car is inoperable! The motor has locked up & will not star! I've called and spoken to the manager of the location I received service at, they were supposed to file a claim and contact me with the claim information but i have yet to hear back from anyone and today is January 27, 2024! i need help,answers, and reimbursement to fix my motor!
Desired outcome: reimbursement for the motor damages/repair
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Oil change
Don't use Take 5 for your oil change. Amarillo tx. I went last week and never made it home. They cracked the oil filter housing and now it's going to cost 1284.00 to fix. Of course they are saying it was already cracked so they will not take responsibility for the damages. This was my first oil change since getting the car 8 months ago. Funny how the car was running fine before they touched it. They haven't even seen the damages yet they claim it had to have been cracked already!
Claimed loss: 1284.00
Desired outcome: I just want them to pay first the damages and the cost they charged me for the oil change that was blotched
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All fluid checks and transmission fluid check
I was informed that my transmission fluid was at a safe level. I leave and engine light comes on I go get it checked and they said it's because of an issue with transmission. I take it back to take 5 and tell them I need my transmission fluid level rechecked. They tell me that they do not do that because they do not have the dipstick. I show them receipt...
Read full review of Take 5 Oil ChangeCustomer service
Not putting my valve stem covers back on and rude workers. My tires Valve stem’s could freeze. It’s winter time. I confronted one of the workers after I honked my horn he got rude with me about it. I’m sorry that they’re short staffed but that’s not my problem. I had them to put new ones on prior to my oil change and when I came in for top off on everything they put all but one back on. I’m taking my business somewhere else. Not happy.
Confidential Information Hidden: This section contains confidential information visible to verified Take 5 Oil Change representatives only. If you are affiliated with Take 5 Oil Change, please claim your business to access these details.
Parma location had me leave with a major oil leak
On Sunday 11/5 I came to the Parma Ohio Location for an oil change. Noticed the tech was under the car longer than normal, he then left to grab a coworker and he went under the car. The manager then asked where I had my last oil change done. I told where and he then said that they stripped my oil plug and that I had an oil leak. They topped off my oil and I...
Read full review of Take 5 Oil ChangeOil change
The take 5 oil change location on hwy 85 in Riverdale ga, dealt with me so terrible. As a woman I feel like I was targeted on November 4,2023 I went [protected]@ 6pm to get an oil change, there were four young men employees there. One immediately went under the car to begin the process of oil change before I explained what kind of oil change, I desired. I told one...
Read full review of Take 5 Oil ChangeOil Change
On August 28, 2023, I proactively had my oil changed at Take 5 Oil Change before a month long trip overseas. Cost was $109.88. When I returned in October I noticed a lot of oil droplets leaking from the front area of the engine. I took my vehicle back to Take 5 on October 19, 2023 and the manager insisted that I had a rear main seal leak. I asked again to check around the filter but he insisted it was old oil. A technician snuggled down the oil filter housing and topped off the oil. I then had to wait a week to get an appointment with my Independent BMW mechanic. He stated that the oil seal was not installed with the new filter. Replacing filter, troubleshooting and clean up cost $321.43. I went back to the same manager on October 25, 2023 and he took a photo of my receipts. Told me he would get back with me but as of November 3, 2023 have not heard back. Just over 400 miles had been driven and had lost 1 quart of oil.
Claimed loss: $321.43 for the replacement of the Oil filter, diagnosis and clean up.
Desired outcome: I would like Take 5 to reimburse me for the needed repair of the mistake they made not putting in the oil filter seal.
Unauthorized Usage of universal coolant
I recieved a coolant flush on 9/6/23. Days after I recieved a coolant flush, the coolant started leaking. I return to the store and a couple of asociates looked at the car and said its not there fault and to have someone look at it. I contacted my mechanic to find the problem as suggested. The water pump and thermostat needed to be replaced. However, he...
Oil change
I pulled into the Take 5 oil change this morning around 11am with my wife and 3 kids for a quick oil change. I have had issues at this location in the past but have overlooked them in an attempt to not have to go elsewhere. There were 3 vehicles including mine. A small clean cut young man came up and I told him I just wanted an oil change. He said ok and...
Read full review of Take 5 Oil ChangeOil change
My name is Jaydan Correa and I had my oil change on Thursday 09/7/2023. I live approximately 12 minutes away from the business. Take 5 Oil Change. Note even 5 minutes on my way my motor started to make noises and several minutes after it shut down on me. Was able to get it home. Called Take 5 Oil Change w2here I had my service done. 1220 Missouri Ave N...
Read full review of Take 5 Oil ChangeDamage done during an oil change
I received an oil change on my 2018 Buick Encore during the first week of July 2023 on 3600 W Stan Schlueter Loop in Killeen Tx. When the oil change was done I had to turn back around to inform them that they put the wrong mileage on my sticker they also forgot to reset the tracker in the car. When I was in need of an oil change again I went back to them...
Read full review of Take 5 Oil ChangeOil change
I presented for an oil change on Tuesday, August 15, 2023. I arrived at 5:50 PM CST and there were no other customers. I asked how late they were open and was told 6 PM. (They are actually open until 7 PM CST!) I asked if there was still time and was told “Yes, always.” As they proceeded to change the oil, one of the customer service reps was checking...
Read full review of Take 5 Oil ChangeTake 5 should have given me the owner's phone number so that I could complain to him or her without interference from the take 5 manager.
Recommendation: Do not take your car to any Take 5 Oil Change unless the manager will freely give you the owner's phone number. Why? Because a Take 5 OIL Change on Whitten Rd. left my car's oil plug loose and I wasted 2 hours of my time at a Mazda dealer thinking my engine gaskets were leaking. Take 5 really "TOOK ME" because not only did they refuse a refund but the owner's phone number as well so that I could not complain to him directly.
Overview of Take 5 Oil Change complaint handling
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Take 5 Oil Change Contacts
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Take 5 Oil Change phone numbers+1 (844) 541-1767+1 (844) 541-1767Click up if you have successfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number 5 5 users reported that they have successfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number Click down if you have unsuccessfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number 21 21 users reported that they have UNsuccessfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number
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Take 5 Oil Change emailsheather@take5oilchange.com94%Confidence score: 94%Marketingcustomerservice@take5oilchange.com90%Confidence score: 90%Supportinfo@take5oilchange.com79%Confidence score: 79%Support
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Take 5 Oil Change social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Take 5 Oil Change contacts
Most discussed complaints
Disappointed with take 5 oil change: loose oil filter caused oil leakRecent comments about Take 5 Oil Change company
10 minute oil change took 2 1/2 hours
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