Complaints & Reviews

bad management treatment against employees

I pleed with Sasol head office to attend these garage, Sasol Gezina.. The manager not is treating the staff...

Customer Service

On four occasions now I visited two of SASOL garage's whereby I stood and wait for more than 15 minutes before I was assisted. The problem with this was that I was the only car there want ting petrol and one instance there were another car also waiting. When I eventually were helped I asked why does it take so long the attendant tell me that the next shift is running late. At one instance I were helped and while the petrol was pumped into my car the attendant ran got his bag and ran to a taxi not to miss it. I just think this is a public service advertised as a 24/7 service then assistance must be given 24 /7. Waiting time of 15 minutes while you are the only customer are not on! One of the SASOL garages are in Vaalpark, next to Toyota, and the other one in Vanderbijlpark, Hendrik van Eck Boulevard.

Regards

[Resolved] Customer Service

I was pouring petrol this morning at a sasol in Soweto on Roodepoort road and it was full. I was parked...

petrol spillage that I had to pay for

I went to Minty's Sasol in Bedfordview this morning to fill up with petrol. I told the attendant that it...

[Resolved] diesel

I had filled up my vehicle with diesel on 5Feb 2020 around 8:30om And amounted to R955.80 . I used the...

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[Resolved] overcharge

Hi there, The attendant mistakenly captured an extra 0 when I had to pay for the fuel. After capturing my...

franchise of sasol do not pay their employees

My son was a employee of one off Sasols petrol stations Kriel MP. He was employed for 3 months. He was a...

being robbed

I went to Sasol this morning to pour R100.00 petrol. The petrol attended poured then the petrol cut on...

unethical behaviour

I am so disappointed at the service I got from Sasol in Randburg, I parked my car nicely and went inside to...

overwhelming air pollution from the service station

This service station is situated right in the midst of the New Redruth residential area. Between venting of...

poor customer service

My name is Refiloe I went to sasol maqelepo filling station on the 24 October I was served by the guy Vumile...

airtime fraud

We went to Sasol Scurveberg on Friday 18/10/2019 at approximately 7.11 am to buy cigarettes ‘ Winston arctic...

card machine purchase

I drove all the way from bethal and decided to stop at sasol petrol station in delmas near wimpy. I just...

95 octance petrol

Hi filled up with R400 95 octane petrol on the 24th of August and 5km down the road my car stalled and would...

customer treatment

I'm not happy with the treatment l got from Sasol garage by Goldreef city, as a client l thought to...

swiping at the till

Hi I'm not happy with service I got Was told I can't swipe less than R20, I told Kantse that I've once done...

the new competition

Good day Sunday I spent money on a pie and cold drink special I bought 2 of them. I followed the promo and...

petrol fraud

On Saturday 27 July 2019, around 17h30 I went into the filling station at Spartan and requested the fuel...

change of account from one company to another... repeated requests to area manager to assist but this has still not been concluded.

To Whom It May Concern, We Have made repeated requests for our Account to reflect the details of the new...

sexual harassment

The I'm writing on behalf of someone very close to me.
Donald Finn the franchise owner of Sasol Duncanville has sexually harassed an employee that he hired she has left her position and has been jobless.
She has taken him up to ccma but she has been been paid off for 3 months and a criminal charge has been layed. Donald Finn has pitched with 2 lawyers breaking the should of a young women and tearing her apart.
It is disgusting to know that sasol has such people to own franchises
There could be more women he has done this too but his so good at using his money to bribe people

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