Sunoco reviews and complaints 1
View all 228 complaintsSunoco - guest service/cashier
Visited this store at approximately 2, 2:15 a.m. needed to run out for toilet paper since I dropped the last roll in the toilet by accident 🤦‍♀️I also bought my cigarettes and a couple sodas there. The cashier never even greeted me. Rang up my items without saying a word but in a very hostile type way. I work in the hospitality industry and I would NEVER do a transaction with a guest without a word, and the way she was storming about while ringing up my items made me feel like I was putting her out, taking her time away from stocking cigarettes as she was doing when i came to the register. She gave me the wrong cigs so i told her i needed the regular full flavor as she was getting a bag for my items. I said I would bag my items while she was exchanging the cigs and she handed me the bag. I thanked her, she said absolutely nothing. She handed me the correct pack of cigs and I said thank you again. Still not one word. The only thing she said to me was how much my total came to. Honestly, I haven't been treated so rude by an employee anywhere that poorly since I cant remember when. There was no justifiable reason for her to treat me like I was a piece of [censored] for no other reason besides me coming into a store open 24 hours and evidently bothering her. I'm sorry to say, but that woman should probably get a different job. Because she gave me the impression she hates people, her job and most likely her life. And I will make sure to go out of my way from now on to patron any other service station other than that one. Because if I ever have to deal with that woman again, i may need bail money. Very, very disappointed.
Jacinda Derby
[protected]@gmail.com
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Called the store to ask if they sell gift cards. Clerk laughed at me, called me a [censored], and hug up the phone. Went to the store to complain the manager lied and said the phone number listed on google isn't theirs and it wasn't them.