CB Fast Food Chains Subway Complaints #2-21

Subway review: Mc Arthor Glen outlet York UK

peter vallance of US

Oct 11, 2025 10:45 am UTC

Verified customer

Featured review

I queued for service at this outlet and when reaching the front tried to give the assistant my order He obvioyusly did not understand and spoke quite harshly back to me
I asked him not to speak to me in that manner of which he said"you are a nightmare get out the way I'm not serving you. I am 71 yrs of age and told him my order again of which he again responded that he was refusing to serve me His name was Josh. At that point one of his colleagues butted in and asked me my order and continued to serve me with NO problem
This is not acceptable

Desired outcome: Maybe some training in customer service and a stern talking to for the young man and an apology would be nice

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