The complaint has been investigated and
resolved to the customer's satisfactionResolved StyleWe — refund
resolved to the customer's satisfaction
I bought a total of 6 dresses and coats. 3 of the dress sizes was not what I had ordered and 1 of the coats size was large while that coat even my friend whose size is medium was tight. Anyways, I contacted the customer service for the 2 different orders, and 2 different customer service reps replied to my e-mail stating that if I return the items using USPS( which cost me about $ 40), and I e-mail the m the proof, I get my money back. I followed their advice . put all 4 returned items in the same box last Saturday Jan.16th, 2016. I right then, took pictures from the box, returned items and the receipt as requested . No response. Yesterday January 19th, I again contacted them through their website. NO RESPONSE!
The complaint has been investigated and resolved to the customer's satisfaction.