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Fingerhut Customer Care Service


1660 Highway 100 S. Suite 500
Saint Louis Park
United States - 55416

Customer Support Phone Numbers

+1 320 654 7428 19 18
+1 320 237 9200 10 3

Fingerhut Complaints & Reviews

FingerHut / I never received or purchase any merchandise from fingerhut

Angela Speed on Sep 5, 2017
The merchandise that they sent to my house was sent back to them package not open because I did not want it. I got charge for it anyway .My credit has a bad mark on it because of them. I called them and ask them to remove it from my credit and they did not remove it from credit. Still...

FingerHut / Fingerhut is hopeless

Rachael Bermingham on Aug 29, 2017
It's too expensive. Even for me their loyal customer there's still no proper offer. The quality doesn't match the prices. Enough to just look at what they sell to understand it. Absolutely stupid customer service with employees not speaking a fluent English and if you need help from them...

FingerHut / this company should have the word deception in the front of its name.

Journey IntoThe Word on Aug 18, 2017
This is far most the worst company for higher interest rates and make every attempt to high jack people who have minimal credit by charging higher interest rates. Their customer service department is even worst, no trained people skills, as well as foreigners from around the globe who are...

FingerHut / customer service department

Sharon Fluellen on Aug 8, 2017
It seems that no matter what number I call for Fingerhut customer service, it always leads to an overseas call center. The problem with this is that the representatives from these call centers are not acclimated nor familiar with alternative payment options or credit plans available to...

FingerHut / balance never goes down

Briancthomas on Aug 7, 2017
I charged about 1300 to a Fingerhut account around Christmas of 2016. I returned several pairs of shoes and a defunked comforter and only received partial credit. Since January, I have paid $69 or $70 a month and my balance has not moved. For a company that says they do not charge...

FingerHut / order I placed last month

Bridget Founteno on Jul 27, 2017
Sad sad business ..I'm a NEW Customer and this is my first andLAST time ordering from here.When I was a little girl my grandmother was a valued customer.She didn't have any problems, and her orders were always correct and good quality Something has dramatically changed over the years. It...

FingerHut / bad customer service

Terri Cottingham on Jun 21, 2017
I ordered several pieces from Fingerhut .after realizing I ordered the wrong color necklace and ring set I called them to change the color . when I called customer service they told me that I could not change my order...Note I had just made this order an hour earlier and it was on back...

FingerHut / order

Arit Okon on Jun 15, 2017
I am so disgusted with fingerhut!!! I have contacted two news companies here to tell them about this experience I have been trying to contact them for a year to return a broken item I was told several times they sent a label but I never received these fake labels they created. I asked to get...

FingerHut / payments

BoyDog on May 17, 2017
Date of Incident 5/17/2017 Since we have set up an account with Fingerhut, as everyone else would assume it was fine. We received our product on time, and in great condition. As far as payment, we can never seem to login to our online account. Our email we registered with just magically...

FingerHut / customer service billing issues and late fees

K ol on May 10, 2017
I have had an account w/ fingerhut for 7 months and it has been the worst 7 months of my life. Every single month I go them not billing me or changing my recurring payment status and every month i have to spend hours getting it taken care. You would think they would learn the first time...

FingerHut / fraudulent account

sorinelp on May 5, 2017
Someone used my identity to open a fingerhut account . I have disputed this account in all the ways possible i have submitted police reports 2 of them and still they wont do anything to remove it off my credit report . This has been going on for years . My credit is below average because...

FingerHut / victim of identity fraud

Rachell Nicole on Mar 28, 2017
My tax returns were stolen from my Mom's mail box and since then, I been bombarded with phone calls this people trying to open new accounts on my name. I reside in Sacramento and I don't get my mail, but my Mom does and by the time I got this statement with a balance, I called your Compay...

FingerHut / sleepsofa

Beverly Butts on Feb 6, 2017
I received a sleep sofa on february 3 ed 2017. Only two people have sat on it. Have not have not slept on it, but the set pillow is already bubbling on the side. This couch is a lot of money (800.00) just getting this product is a bad quality to have the name serta behind it!!! I'm going...

FingerHut / return policies / ripoff / terrible service

MV MV on Jan 27, 2017
I want to start by saying that Fingerhut has got to have the worst return policy ever. I placed an order for an HP computer desktop then when I saw the price I decided to return The computer . The box had a label return and a questionnaire as to why you're returning the item . I simply said...

FingerHut / somebody is using my information and opened an account with you guys

Aneudi on Jan 21, 2017
My name is Aneudi Ramos and I'm here because somebody is using my information and opened up an account with you guys. I never opened an account with you guys . reason I know about all this because I checked my credit and it said I owe $182 when I never opened an account with you guys. So I...

FingerHut / fraud

Marlene McIntosh on Dec 17, 2016
I contacted Fingerhut about a fraudulent application for credit and I got a police report I faxed it to you guys and I'm waiting for there's someone supposed to be sending me and that the application that was filled out in my name to help with the investigation I've received no application...

FingerHut / setup for autopay with min payment... screwed

BFree1961 on Dec 14, 2016
I was setup for autopay with fingerhut since I began with them and then a year into it they started DOUBLE dipping into my checking account, instead of the min payment I had setup they doubled it. I immediately called them and they said 'oh it must have been a system error' yeah whatever -...

FingerHut / fraudulent hard inquiry on my reports

RaiderNation on Dec 5, 2016
Three days ago fingerhut placed a hard inquiry on all my reports. I know for a fact this was not me requesting this inquiry because I am getting ready to buy a home and have been working very hard to raise my credit scores. I have not and would not allow any credit providers to run my...

FingerHut / account

Robert Hutchison123 on Dec 1, 2016
Hello I am writing this company to advise you that you opened an account fraudulantly and allowed the theif to charge this account up. I have justed recently pulled my credit report and seen that you guys are claiming a negative account under my information. Note that I have not given...

FingerHut / safeline plus

MoniqueT67 on Nov 2, 2016
I never signed for safeline plus and have asked to have it removed when asked how much I have paid I was told $1181.45 and the only credit offered was $67.13...on NO that is not acceptable and will not work with me. Then I was told I can NOT call resolutions they will have to call me...

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