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Fingerhut Customer Care Service


1660 Highway 100 S. Suite 500
Saint Louis Park
United States - 55416

Customer Support Phone Numbers

+1 320 654 7428 13 12
+1 320 237 9200 5 2

Fingerhut Complaints & Reviews

FingerHut / sleepsofa

Beverly Butts on Feb 6, 2017
I received a sleep sofa on february 3 ed 2017. Only two people have sat on it. Have not have not slept on it, but the set pillow is already bubbling on the side. This couch is a lot of money (800.00) just getting this product is a bad quality to have the name serta behind it!!! I'm going...

FingerHut / Return policies / ripoff / terrible service

MV MV on Jan 27, 2017
I want to start by saying that Fingerhut has got to have the worst return policy ever. I placed an order for an HP computer desktop then when I saw the price I decided to return The computer . The box had a label return and a questionnaire as to why you're returning the item . I simply said...

FingerHut / Somebody is using my information and opened an account with you guys

Aneudi on Jan 21, 2017
My name is Aneudi Ramos and I'm here because somebody is using my information and opened up an account with you guys. I never opened an account with you guys . reason I know about all this because I checked my credit and it said I owe $182 when I never opened an account with you guys. So I...

FingerHut / Fraud

Marlene McIntosh on Dec 17, 2016
I contacted Fingerhut about a fraudulent application for credit and I got a police report I faxed it to you guys and I'm waiting for there's someone supposed to be sending me and that the application that was filled out in my name to help with the investigation I've received no application...

FingerHut / Setup for autopay with min payment... Screwed

BFree1961 on Dec 14, 2016
I was setup for autopay with fingerhut since I began with them and then a year into it they started DOUBLE dipping into my checking account, instead of the min payment I had setup they doubled it. I immediately called them and they said 'oh it must have been a system error' yeah whatever -...

FingerHut / Fraudulent hard inquiry on my reports

RaiderNation on Dec 5, 2016
Three days ago fingerhut placed a hard inquiry on all my reports. I know for a fact this was not me requesting this inquiry because I am getting ready to buy a home and have been working very hard to raise my credit scores. I have not and would not allow any credit providers to run my...

FingerHut / Account

Robert Hutchison123 on Dec 1, 2016
Hello I am writing this company to advise you that you opened an account fraudulantly and allowed the theif to charge this account up. I have justed recently pulled my credit report and seen that you guys are claiming a negative account under my information. Note that I have not given...

FingerHut / Safeline plus

MoniqueT67 on Nov 2, 2016
I never signed for safeline plus and have asked to have it removed when asked how much I have paid I was told $1181.45 and the only credit offered was $67.13...on NO that is not acceptable and will not work with me. Then I was told I can NOT call resolutions they will have to call me...

FingerHut / Alcove sliding shelf media cabinet

Unsatisfied708 on Sep 26, 2016
I ordered a bookshelf from fingerhut nearly two months ago. Since then I've had over six calls and or emails to customer service as I only received 1/2 of the boxes that contained the necessary pieces for me to assemble the shelf I bought. I was told by the first three representatives that...

FingerHut / Shipping

Larkio on Sep 5, 2016
I've ordered something from this website which cost me about $100. Not that expensive. But when I saw the shipping fee I was shocked and immediately contacted customer service and asked them to cancel my order as soon as possible. They said that was impossible because my order was already...

FingerHut / Credit fraud, fraud department malpractice.

jmrefer7 on Sep 1, 2016
I received an unauthorized package from fingerhut to where i called to report as a fraudulent transaction. I explained i had never done business with them in the past. my identity has been compromised in the past to where i have an alert setup with all major credit agencies yet they...

FingerHut / Defective products

rlombardi on May 11, 2016
Finger Hut sold me a Black comforter at online shopping, the comforter was defective, had 1000 pin holes in it and the stuffing was coming out. They exchanged it for a Grey one and with-in a few months this grey comforter was also defective, cheap, again many, many holes in it, stuffing...

FingerHut / Very rude and unprofessional customer service

Samuel on Apr 18, 2016
Fingerhut stuff is very rude and unprofessional, I guess they don't even know the meaning of the word "manners"! I paid for express shipping and it was pretty expensive, but delivery was very late and for weeks I had no idea what was happening with my order. So I contacted Fingerhut...

FingerHut / They automatically signed me up for their membership!

LoskLida on Mar 31, 2016
I decided to try www.fingerhut.com and purchased several items from them. They also offered me to sign up and to become a member, but I refused and said that I just wanted to order something and not interested in any memberships. So I received my items and was very happy. Quality was great...

FingerHut / Delivery 1Z555W780360153307

Susan Slyfield on Mar 18, 2016
1Z555W780360153307 17 and 18 March 2016 Never had any problem with UPS. Could set a clock by them. About a month or more ago, the delivery person said I was not there to sign for delivery of MEDICINE. I was both of 3 times . I called and UPS was nasty, not helpful and said I would have...

FingerHut / Very poor customer service and company!

Mojo on Feb 5, 2016
Worst experience I've ever had! Fingerhut reps don't speak or understand English. It is impossible to explain them anything. Back in November I bought a chair and received it three weeks ago. They completely sent the wrong chair, so I had to return it back. I also paid form my pocket to...

FingerHut / Billing

Reviewer99786 on Jan 24, 2016
At last minute, I bought a $24 item and a $170 item for Christmas. My monthly payment was supposedly $17.99. I returned the higher priced item. My first bill said the due date is the following week and that they charged me $25 late fee and interest. My balance is $77. They won't tell me...

FingerHut / Customer Service

Reviewer55729 on Dec 3, 2015
12/1/15 I requested my address to be corrected three times, and still it was wrong. And my coupon codes were not credited. Since Fingerhut would not correct these multiple problems, I requested to cancel the order, via phone, chat and email. I tried to cancel the order more than five...

FingerHut / A product i ordered

tina sentak on Nov 27, 2015
i ordered a babys gift basket for 84.99 in baby blue with a brown basket. what i recieved was a white basket with completely all the wrong items in it. i called customer service and spoke to someone who i could bearly understand. being i didnt have time to exchange the item because it wa...

FingerHut / Customer Service/Collections

Reviewer28422 on Nov 19, 2015
Numerous times have I received calls from their collections dept. One month I paid over by 20 dollars and the very next month they called my job and cell phone numerous times to say that I was $4 short on a payment. I asked why they did not take the cred it of 20 dollars and adjust the...

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