StyleWe
Reviews and Complaints

Discovering Stylewe has been a game-changer for my wardrobe! The variety of styles and designs from independent fashion designers is truly remarkable. The quality of the products is top-notch, and the customer service has been exceptional. I've found some amazing pieces that have become staples in my closet. While the shipping may take a bit longer, the wait is definitely worth it for the unique and high-quality fashion finds at Stylewe. I highly recommend checking out their online boutique for a shopping experience like no other!

I have followed their direction for return and never got a reply from them within the 48 hours.

The items took came in various shipments. One shipment was sent with counterfeit postage so never received.

Had to get my credit card company involved and they sent information to the credit card company that they should have sent to me for the return. So I returned the items as per the policy they included to the credit card

and no refund. They continued to send misinformation to the credit card company.

They do not respond to the service email nor is there a phone number.

Worst experience and do no recommend purchasing anything from time.

Waste of time and lost of money.

I have ordered two blouse that after receiving them they were made of really heavy polyester that hangs like rubber on you and not at all like the ad photos.

In addition they smell very bad due to the material.

I have followed their direction for return couple of times and have not gotten a reply within 48 hours. I have emailed them and nothing.

There is no phone number and the one listed here does not work.

Horrible material, service and a scam ]It should be illigal for companies to not include their phone number and for not replying.

Waste of time for the consumer and a very unpleasant and frustrating experice not to mention the loss of money and scam.

Greetings

My name is Nagla Khalil I bought goods 01/16/2024

And I paid the same day until now I have not received the portion 10131140+10131141 +10131142+10131143+10131144

Until now I haven't received it and it's impossible for almost months and I haven't received it.

Please give me my money back please

And I still make orders from you and it already worries me that you pay immediately and receive after months.

Please your immediate attention

Sincerely

najla khalil

Hi, I order these jeans and the waist is too big. I filled out the return and was suppose to get a label in 3 days, never happened. I waited and waited. Then I did a live chat and the representative gave me an option of 20% or return. The pants simply don't fit right so I opted for the return. The rep said a label would be sent. I explained that I have items in the cart but if you can't take a return then whats the point of taking risks for buying items I have not tried on and don't fit-no return. I won't be purchasing anything for you again if I cannot resolve this matter. You have cute stuff, but if it don't fit, you can't wear.

Linda Biel

I ordered a pair of silver boots size 10. You sent me silver boots size 9. They are too small. I need you to send me a pair of silver boots size 10 and send a return label so I can send these too small boots back without charge. This is your error not mine.

STYLEWE--BG20231023003057

Order # - HBB03326995

email- [protected]@gmail.com

I am trying to return or exchange items that are too small. I have been trying for days to chat online and make phone calls. Anything and everything I try is unable to chat, and the phone line is busy.

I can't believe the lack of professionalism. This is the last time I shop at stylewe, and I am still missing items in my order.

I have several orders that I have place and not receive any of the products.

1. HBB03007125, this items are showing shipped I never receive the items. A couple of the items said out of stock. I never received a refund.

2. HBAD102972206 These Items are saying processing

3. HBAD102972206 These items are saying processing

4. HBAD102972200 These items are still saying processing

5. HBB03297547 These items are saying processing

6. HBB03277553 I only received the blazer from this order

7. HBB03227054 This order says it has shipped but I have not received it yet

8. HBB03007125 I never received these items

I have spent a lot of money to purchase your items, and to never receive anything in return, no refund or response to any of the orders. I am very disappointed with your business ethics.

9/11/23. Bought 2 dresses from stylewe. Never got the dresses although they sure were quick to take my money. They showed me the mailing label they used. It had the zip code and apartment, but not the actual street, not my name or street so USPS returned it as undeliverable. I complained to Style We and they told me tough luck. They got the dresses back AND kept my money! Update: they have promised to fill my order and send the dresses as long as I take down the complaints from the Internet. I said I would when I finally get the dresses.

Update: now they said they will resend the original package when they get back.

That should only take 6-8 weeks :/.

I placed an order on 6/16 (never saw an wmail confirmation) - order HBB03230810. There were a couple of pieces that were much bigger than expected being mediums. I submitted a return request within the 30 days online on 7/1. Although the website shows it in “Returning” status and said I would receive return instructions by email, I have yet to see anything. I also submitted a return request for a 2nd item, which just shows “processing” and again, no email. Their website says you’ll receive a response in 48 hours so not sure wvat happened, but I won’t be buying from them again!

I made three orders only two orders was made out of three please l will be glad if the third order is sent it's a blouse to Faux denin plain jeans loose trouser it's a blouse to the jeans trouser shown in the photo space l will be glad if you can send it

want to resend. So it's the top to this jeans trouser in the photograph l can't get the tracking or oder number for the blouse l will be glad if you can check your order portal and trace it with my name and address the last time l chat on the blouse l was able to give the order number the reply was that there was delay in shipping

To whom it may concern my name is Rozitta Fitchett-Williams and I just placed a order threw you all threw paypal and I was charge $43.99 twice. My Transaction ID is 7H695994U5545722E for todays date. My total for my order was $175.96 and I paid $43.99 threw paypal. Can the second $43.99 be credited back to my account please.

Thank you, Rozitta Fitchett-Williams

This was my first time dealing with "Sylewe" and the last! I ordered a dress from Stylewe on-line and did not receive a confirmation email with an order number or any information. The only confirmation email I received was from Paypal, after fully paying for my purchase ($62.98US).

The dress did not fit, there was no sales bill attached only a flimsy small paper stating return instructions, the dates ordered and shipped and a "Details for Order #"- HB [protected]. I followed the return instructions however was repeatedly rejected as the message said the company did not recognize my name nor email nor the order number. I submitted "a ticket" and still no answer after 3 days. I tried "24/7 LiveChat" however only a dark cloud appeared and it stated the agent was not responding. I have been trying to contact them for almost a week now without success and I am getting frustrated. I understand that I will have to pay for return shipping however, and nowhere, does it state the companies business address to deal with them.

This website, StyleWe, is a bit of a mixed bag. I recently placed three orders for a total of seven business dresses, and I have to say, the dresses by Gyalwana are absolutely fabulous. I got two for my daughter and one for myself, and they are all well-made and look stunning. I did have a bit of trouble with sizing, as I ordered one dress in both Large and XL (my daughter is a size 5), but the extra large fit and I had to return the Large. In total, I ordered four dresses from Gyalwana and had to return one.

I also ordered from another fashion designer on the website, but unfortunately, neither of the dresses I received fit me. I returned both of them along with the Gyalwana dress I had to return. I received the dresses in mid-December after ordering on November 30th, and they were received by StyleWe on January 18th. However, I heard absolutely nothing from them for over a month, despite sending three emails starting on February 16th.

Finally, I received a very poorly worded email from them stating that my order was over 60 days since purchased and they could not process a refund directly. They offered to transfer the money through PayPal, but there would be a 4.4% handling fee for the transaction. I was not happy about this, but I confirmed my PayPal account and waited for the refund.

In the meantime, I spent 30 minutes going through my order, my Visa account, and my PayPal account to try and figure out what was going on. I even made a spreadsheet to keep track of all the order numbers, dates, and amounts. I noticed that the totals on the StyleWe website did not match the amount on my Visa account, nor did they match the actual amount on one of my orders.

After all of this, I decided to call PayPal to see if they could help me out. It took about 14 minutes before a nice lady in Nebraska answered, but she was able to solve one of my questions right away. I had wondered why only one of my three orders had shown up on PayPal, and she explained that it was because I had placed two of the orders as a guest and didn't log in. She then asked for my Visa number and the tracking number from the package, and with her magic fingers, she was able to place a refund to my Visa account.

The best part? She told me that there are no charges for returns from anywhere, so the 4.4% charge from StyleWe was bogus. I was relieved to hear this, but also sad that this website has turned out to be such a problem. The Gyalwana clothing is really designer stuff, and I was impressed with the quality. Don't be put off by the fact that it comes from China, either. I recently finished fashion design classes at UD and learned that most clothing comes from China, as designers send their designs there to have them made up all the time.

Overall, I wish that StyleWe had a better return process in place, as I would have loved to buy more of the beautiful items on their website. However, I'm hesitant to do so after my recent experience.

I've got to say, I've had some mixed experiences with StyleWe. On the one hand, I've gotten some really beautiful clothes from them - like this stunning white ornate sweater dress I just got for $40. But on the other hand, I've had some serious sizing issues that have made me question whether it's worth ordering from them at all.

Here's the deal: if you're used to buying clothes in your usual size, be prepared to go up a few sizes when you order from StyleWe. I'm normally a size 6, but I've learned the hard way that I need to order XL if I want any chance of the clothes fitting me properly. And even then, it's hit or miss - I've ordered some knit sweater outfits that looked like they were made for a size 0, and while I was able to wear them, the skirts were definitely a bit too tight for comfort.

But the real kicker came when I got that white sweater dress. It's absolutely gorgeous, but when I put it on, it barely covered my butt! I'm only 5'3", so it's not like I'm unusually tall or anything. When I tried to explain the issue to a customer service rep named Tiffany, she suggested that maybe I was just too tall for the dress. Um, what? I tried to explain that even if I wore tights with it, my whole butt would be exposed, but she didn't seem to get it. She just told me how to return the dress if I wanted to.

I'm not sure if the customer service reps at StyleWe just don't understand English well enough to work with US customers, or if they're just not paying attention to what we're saying. Either way, it's frustrating. And it's not like I'm the only one who's had these issues - I've seen plenty of other reviews from people who've had trouble with sizing and fit.

So here's my advice if you're thinking about ordering from StyleWe: be prepared to go up a few sizes, and don't expect everything to fit perfectly. If you're a size 8 or higher, you might not be able to wear anything from them at all. And if you do have issues with sizing or fit, don't expect the customer service reps to be super helpful. They'll probably just tell you how to return the item and move on.

All that said, I do think StyleWe has some really beautiful clothes, and I'll probably keep ordering from them despite the sizing issues. But I really wish they would make some changes to their descriptions and sizing charts so that people could have a better idea of what they're getting. It's frustrating to spend money on something that doesn't fit, and it's even more frustrating when the customer service reps don't seem to understand the issue. So come on, StyleWe - let's make some changes and make things easier for everyone!

I've been waiting for a shirt from StyleWe for three months now, and I'm not happy with their service. They're based in China, and they misaddressed my package. I've spent over two hours trying to sort this out with USPS and DHL, but the package is already on its way back to China. StyleWe won't issue a refund, and their customer service won't get involved because it's "inconvenient" for them. I'm really frustrated with this whole situation.

I've been emailing back and forth with StyleWe's customer service, and it's been a real headache. They keep telling me to contact DHL and USPS, but I've already done that. The package is already on its way back to China, and I'm not going to wait another three months for a shirt that may or may not arrive. I've asked for a refund, but StyleWe won't issue one. I'm not sure why they're being so difficult about this.

I'm really disappointed with StyleWe's customer service. They made a mistake, and now they won't take responsibility for it. I've threatened legal action, and I'm going to file a complaint with the Better Business Bureau. I don't want other customers to have to go through what I've gone through. It's just not right.

Overall, I would not recommend StyleWe. Their customer service is terrible, and they don't seem to care about their customers. If you're thinking about ordering from them, I would suggest looking elsewhere. There are plenty of other online retailers that offer better service and better products.

I stumbled upon StyleWe about two years ago and was impressed with their site. I even recommended it to my friends. However, my recent experience with them has been a complete disaster. In April, I placed a few orders, including order number I on April 18th. After over a month of waiting, the order was still processing, and I couldn't get any information from their customer service, which was the worst I've ever experienced. Eventually, the order was canceled.

To my surprise, a few weeks later, I found the same sandals on Aliexpress.com for one-third of the cost on StyleWe's site, and shipping was included. On May 2nd, while waiting for my previous order, I ordered another shirt and a pair of sandals, which looked nice and of good quality in the only picture available on StyleWe's site. However, the sandals I received were of poor quality and looked cheap compared to the picture. I had to return them.

Despite my disappointment, I remained a fan of StyleWe and ordered a dress on April 17th, which looked beautiful in the picture. However, the dress I received two months later was way different from the one in the picture. It was a poor quality, cheap version.

In May, before placing my last order for a striped dress, I discovered that Aliexpress.com offered the same products as StyleWe but at a much cheaper price. I contacted StyleWe via email and informed them that I saw the same dress on Aliexpress for one-third of their price, but I was still going to buy it from them because I trusted them to deliver on their promise. Unfortunately, I was wrong.

What frustrated me the most was that my questions were ignored. I repeatedly asked if I would receive the products as advertised, but they never answered. I have more respect for Aliexpress than StyleWe because at least the sellers on Aliexpress inform you via email before processing your order if you won't receive the product advertised in the picture.

This was my worst online shopping experience ever. The back and forth emails and unanswered questions made me feel like an idiot. My friends and I are done with StyleWe, and I hope they improve their customer service and product quality. It's a pity because they had a promising start. Guess who's the biggest loser now?

Hey there,

I just wanted to share my experience with StyleWe. I have to say, I'm a bit cautious about recommending them to anyone. While I don't think they're scammers, their processing quality has definitely taken a hit and feels like one of those cheap Asian operations.

We've been waiting for three orders now, and our communication with the company has been nothing short of ridiculous. Every time I've reached out about my orders, I've received canned responses that don't even make sense. I'll share some of them with you later on.

Our first order was placed on May 4th, and we ordered two dresses and one blouse. One of the dresses arrived about a week ago, but we had to ask about it repeatedly. When we asked about the blouse, we were told it wasn't in stock and asked if we wanted to replace it. We said yes and chose a replacement, but it's been a week and nothing has changed.

Our second order was placed on May 10th, and all items were listed as shipping in 24 hours (which is complete BS, by the way). One dress was shipped, another was cancelled within 7 days and refunded, and the third item is still being processed. Did I mention that this was advertised as shipping in 24 hours? I did, right?

Our third order was placed on May 27th, and it's a larger order of 6 items. Nothing has been shipped yet.

Here's the funny (or sad) part - you can make requests online, and the responses range from "it's packed for you and will be shipped soon" to "we lost your order." Some responses even contradict each other. Out of the 15 items we ordered over the course of a month, we've only received 5 (one is excellent, one is good, and two are questionable but wearable). Two were cancelled, and the rest are just canned responses. I'll update you on what actually happens with the remaining 8 items.

If you do manage to receive something on time and like the product, consider yourself lucky. You have a 30% chance of getting something sort of on time. And if you want to return something? Good luck with that.

I'll attach our communication with customer service later on so you can get a sense of what it's like dealing with them. If this review helps even one person avoid the frustration and confusion we've experienced, then my day is made.

Oh, and I should mention that we did receive one order that was placed on May 15th. It arrived in about 2 weeks, and while the quality of the store has definitely dropped, the pricing has dropped too. So no complaints there. I'll write a separate review about that order and include some pictures.

Thanks for reading.

I recently had an experience with StyleWe that left me feeling frustrated and disappointed. While I wish I could give them a zero rating, I had to settle for a one in order to post this review. After receiving an email from the company following my initial review, I am even more convinced that my negative experience was not an isolated incident.

It took weeks of back-and-forth with StyleWe to try and get a refund for a purchase that I was not satisfied with. Despite their promises to process the refund, it became clear that they had no intention of doing so. Frustrated and out of options, I decided to dispute the charge with my credit card company.

To my surprise, the bank quickly took action and refunded my money. It was only then that StyleWe finally decided to process my refund, but not without making a demand: they would only refund my money if I took down my negative review.

I was shocked and appalled by this request. How could a company be so disreputable as to try and silence their customers in this way? I refused to take down my review and instead filed complaints with the FTC and Consumer Affairs.

In the end, I did receive my refund (minus the shipping cost, which I had originally been willing to forgo). However, I am left with a bad taste in my mouth and a warning for other potential buyers: be wary of doing business with StyleWe. They may try to take advantage of you, as they did with me and many others who have shared their negative experiences on this site.

I will not be giving StyleWe any more of my business and I urge others to do the same. It is important to speak out against companies that engage in unethical practices and put their own interests above those of their customers. Don't let StyleWe get away with it - share your own experiences and help others make informed decisions.

This company is like, totally unprofessional! Like, seriously, from the first glance, their website looks pretty cool and all, but when you actually order something, it's a total nightmare. So, like, they have these young designers who offer their clothes, which is a good idea, I guess. But when you actually get the clothes, they look nothing like the pictures on the website.

I ordered this short dress called Free Fit (Order NO.BD***), by some designer named LONYUASH. And let me tell you, it was a total disaster. First of all, it took them like 12 days just to tell me where my order was. And when they finally did give me a tracking number, it turned out that the dress never even left China! It took a total of 19 days for me to get my dress, which is like, totally unacceptable.

Their customer service is like, non-existent. I tried calling them, but all I got was some robotic message saying they were too busy to answer the phone. And when I tried chatting with them online, it was a total waste of time. They couldn't answer any of my questions and just kept apologizing for the inconvenience. Like, seriously, do they even have real people working for them?

And don't even get me started on the quality of the dress. The fabric was like, the cheapest polyester ever. It was all wrinkled and scratchy and felt like I was wearing aluminum foil. And the so-called "Free Fit" was a total lie. The sleeves were too narrow and the crew neck was too small. I don't even think their sizes are equivalent to US sizes. Like, seriously, who even wears XXXL?

Overall, I would not recommend this company to anyone. Their service is terrible, their products are low quality, and they mislead you with false information on their website. And don't even bother trying to get a refund, because I'm sure it's going to be a total nightmare.

I recently had an experience with StyleWe that left me feeling frustrated and disappointed. I typically wear a size S or XS in American sizes, so I ordered two dresses in a size S from StyleWe. However, when I tried them on, I found that the bust areas were incredibly snug. One of the dresses looked cheap, so I had no intention of keeping it. The other dress, a V Neck Floral Print Long Sleeve Vintage A-line Midi Dress, had a bust measurement of 36.2" for a size S, but my bust measurement is only 34". I didn't think this would be a problem since the dress is loose-fitting, but it was too tight in the bust area.

I decided to contact StyleWe to see if I could exchange the dress for a larger size. They gave me several options, including returning the dress for an exchange, keeping the dress and receiving store credit or a partial refund, returning the dress for store credit, or returning the dress for a full refund. However, all of these options required me to pay for return shipping, which I found frustrating.

Since I was in the middle of a busy work period, I didn't have time to go to the post office during the week. I didn't want to spend more money on shipping or risk getting a larger size that still didn't fit, so I decided to return both dresses and be done with it. However, when I received an email from StyleWe asking me to provide pictures and proof that they had sent the wrong size, I felt even more frustrated. I didn't want to spend more time and effort trying to prove that I wasn't at fault.

To make matters worse, the same person who sent me the email threatening me not to write negative reviews or I wouldn't get a refund for the shipping cost. This made me feel even more frustrated and upset. I don't think it's fair for a company to threaten customers who are unhappy with their products or services.

Overall, my experience with StyleWe was not a positive one. I would advise them to train their employees properly and to be more understanding of their customers' needs and concerns. If they want to stay in business, they need to provide better customer service and make it easier for customers to return items that don't fit or meet their expectations.

I wrote a review about StyleWe back in January after purchasing two dresses. At first, I was hesitant to order from this site due to the mixed reviews online. However, I decided to give it a try and was pleasantly surprised by how quickly my dresses arrived. The quality of the fabric and construction were impressive, and the styles were beautiful.

Unfortunately, one of the dresses was so off in size that it must have been a mistake. The dimensions listed on the website were entirely incorrect, and the dress was not even within the possibility of fitting correctly. I requested a return for the too-small dress, and I am currently in the process of returning it. I hope to have a good experience with the return process, as I would like to continue buying from this company.

However, it has been almost 9 months since I requested a return, and I have yet to receive a refund. I followed the correct return process, sent the dress to the address provided, and even sent confirmation that I had mailed it (with a photo of the package). Despite repeated emails requesting a refund, I have not received a response.

It is disappointing that the customer service is so atrocious, as well as the quality control on sizing. I caution anyone who cannot afford to lose money to avoid buying from this company. The online reviews are flooded with positive reviews from employees, making it difficult to trust the legitimacy of the reviews.

Overall, while the styles and fabrics are beautiful and unique, the sizing and customer service issues make it difficult to recommend this company. I hope that they can improve in these areas in the future.

I totally agree with Stacy Pratt's review about Stylewe, but let me tell you, my experience was even worse. Shopping online is supposed to be easy and convenient, but shopping with Stylewe is anything but that. Sure, the idea of buying clothes from indie designers is intriguing, but the clothes you receive are nothing like what is pictured on the website. The clothes don't fit well, the colors are completely off, and the images of the models wearing the clothes are usually of them walking or moving, so the clothes seem fuller with some form and shape to them. But when you receive them, they are flat and unflattering.

So, you decide to return the items, and that's when the real trouble begins. It seems simple enough, you go on the site and initiate the return, but then you receive an email urging you to keep the items as you'll have to return them to China and pay shipping and duty charges, etc. And let me tell you, it can get expensive. They offer a 15% refund or 20% credit if you choose to keep the items. And just like Stacy Pratt, when I responded back and said I would still like to return the items, they sent me another offer of a 25% refund or credit if I keep them. But what's the point of 15/20% if you don't want the items? You're still out a lot of money, and you're stuck with an item that you don't want to wear and can't wear.

And who wants a credit with a store like this? Okay, so it does not state anything on their return policy about having to return items to China, but whatever, I still don't want to be stuck with these items and out thousands of dollars. Yes, thousands. I placed three very large orders all within a few days. I even paid for expedited shipping because I wanted a few things for my ski trips. But what's the purpose of expedited shipping when it still takes weeks to get?

Okay, so I was willing to pay to return the items, whatever they cost. But because they have a 30-day return policy and they ship one or two items at a time, I waited until I got everything to return all at once. Well, I didn't know that most of them were supposed to be returned to China and a couple of them to Walnut, California. I assumed they were all going to China, but when I got to the Post Office, the Post woman pointed out that the shipping label they sent me was to Walnut, CA. So that's where I shipped them to.

This morning I received an email stating that they have received all the items, but that it was to the wrong location, so therefore, they are not refunding me. I had to call my CC company to dispute the charges because even though they have receipt of the items, they are unwilling to refund me hundreds of dollars because I accidentally sent them to the wrong return center. It's just unbelievable.

Oh, and let me tell you about trying to cancel an order. I asked to cancel the last of the items remaining that had not shipped and even received a response that they have cancelled them. But then the next couple of days, I receive an email stating that they have shipped. I went through all this hassle, spent money on shipping, time repackaging the items, and shipping them out, and didn't keep one item because they were all not of the quality shown on the pictures.

And to top it all off, you can't even get a hold of anyone if you try calling their number. I have let them know many times how inconvenient this process is and that I will never shop on their site again. But you get no response to that at all. They just don't seem to care.

In conclusion, I would not recommend shopping with Stylewe. The clothes are not of the quality shown on the website, the return process is a nightmare, and the customer service is non-existent. Save yourself the hassle and shop somewhere else.