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StyleWe - dresses
I purchased three dresses before christmas, two arrived late and one wasn't in stock. They immediate said they will credit my card for the dress not in stock, that email was sent December 29th. The credit was never issued! I then returned the other two dresses because they didn't resemble the pictures online, only to get the run around. After several emails and threats they provided me with a NY return address, I took all the pictures they required and once the package arrived I took a picture of the tracking report and emailed it requesting my refund! I have heard nothing about my previous credit they were to issue and now the two dresses I returned for a credit, totaling $200.00! This doesn't include the $20 I paid to ship the dresses back. Now it's time to contact the NY State Attorney Generals office, the BBB and Paypal. I shop online all the time and have never encountered such fraud. This site needs to be shut down.
The complaint has been investigated and resolved to the customer's satisfaction.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you ?
We value your business and we will try our best to help you resolve the problem.
Thanks for your help.
If you run into any issues, pls contact us via services@stylewe.com, we will get back to us asap. Thanks.
Best regards,
Kitty
StyleWe
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