The complaint has been investigated and
resolved to the customer's satisfactionResolved Straight Talk — error message given
resolved to the customer's satisfaction
I got a straight talk phone in feb 2010 had no problems adding minutes when i just got a prepaid straight talk card. when i tried to get minutes with a credit card there all of a sudden was a error message for my account and they instantly shut off my phone and said it would take 24 to 48 hours to fix. so friday comes and the phone is still not working i call and tell them that this also happened to my fiances phone but he wasn't going to file a complaint. so i told them that this error was not on my end and that i least deserve a months service free. i spent hours on the phone trying to get this resolved and it's still not resolved. I called there corporate office and they tol me they would contact me within 48 hours and never got a phone call back called again yesterday and still no return phone call.