The complaint has been investigated and
resolved to the customer's satisfactionResolved Straight Talk — phone drops incoming calls
resolved to the customer's satisfaction
About 4 months ago I went from Tracfone to Straight Talk, which is the same company. I purchased the LG 290CM phone, which has buttons on the sides and I'm forever accidently pushing them when I get the phone out of the case, which sux. My major problem is that 99% of incoming calls disconnect after about 30 seconds. I've called numerous times to downtown Calcutta or where ever it is after long periods of time on hold and than there's the language barrier. I can never get a direct answer if my problem is the provider or the phone. He/She always "reprograms" my phone which doesn't work. I was asked to note what providers the disconnected callers use, and ironically my two major callers are with Verizon, and its my understanding Straight Talk uses Verizon towers. Apparently there isn't anyway to contact Straight Talk except through the Mid East. I even contacted LG, which suggested I contact the provider. I can place the call and talk all day and I've started ignoring the received calls and I call them back. Which sux the most; phone, service provider, or customer service?