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Stop & Shop review: Online ordering is a joke

M
Author of the review
6:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We waited 3 additional hours for them to get our groceries ready. They called and said it was ready, we got there it wasn't, had to wait the the extra hours. We love 5 minds driving away. This is so ridiculous to have to feed our children at 8pm because groceries weren't ready for pickup on time, or even at the 3 hour late time. When we went back 3 hours later, we still had to wait an extra 40 minutes. Never again!

Desired outcome: A refund

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