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Stop & Shop review: Disrespectful service and criminal use of credit card authorization ( 1 comment)

J
Author of the review
3:01 am UTC

I was waiting online with my mother and some fruit fell on the floor so I asked the cashier to call a Porter. Instead, she grabbed a broom and started sweeping as slow as she possibly could. It's on video.

I complained to the manager and he was hostile to me. She ignored me completely, as you can see in the video, and the manager added to my feeling threatened by both of them when he incorrectly inflated the amount of bags I used to overcharge me, and he wasn't even near the packing area. I then intended to pay for the groceries but the elderly woman I was with accidentally inserted her credit card, and when I realized this I went to press 'cancel' on the pin-pad to SPITE ME!

It's on the video. The manager refused to give me her employee ID, which she cleverly deleted from the receipt.

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Update by Jimmy Halperin
Jan 11, 2023 3:07 am UTC

I left one thing out.

When I went to cancel the transaction, the cashier pressed the acceptance key faster than I could cancel, just to SPITE ME.

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N
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123noname
Providence, US
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Jan 29, 2023 2:24 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

You seem pretty ridiculous,clearly harassing the workers. Shame on you. And sometimes you get what you deserve.

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Stop & Shop is ranked 25 among 103 companies in the Retail Stores category