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Steak 'n Shake Enterprisesservice took over an hour

1
Y Aug 24, 2019 Review updated:

We sat down at 9:42 and didn't get served until an hour later. Other tables sat down and received their food before we did. We had 3 kids who were starving who just came from the ER and wanted to eat at steak and shake. They are cranky and more upset than when we came in. Service was unapologetic and never came to try to offer anything for the wait or even drink refills. The waiters barely knew what they were doing and over looked us more than once. Was told they could come the kids meals but at this point they didn't even want to eat.

service took over an hour

Responses

  • Um is not an answer! Aug 24, 2019

    Why here and not McDonald's??? Service took an hour because you came in late as hell. What'd you expect???

    You made this decision. Hopefully the ER contacted child services.

    0 Votes

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