State Farm reviews and complaints 1
View all 475 complaintsState Farm - unauthorized charges
I canceled my auto insurance policy with State Farm on 5.21.2014, which included 2 vehicles and home owner insurance. For 3 months they have continued to draw out money without authorization and refuse to return it. I have called them on several times to get this resolved, only to have agent Julie, working for Agent John Crumblin, in Hiram, to hang up on me, each and every time, saying there is nothing she can do. I've asked to talk to her boss, which she has also refused to do. I live off a small retirement and the amount taken from my account is robbing me of food. They owe my $247.77, which was taken illegally. My vehicles are: 2004 Mercury, policy number 601 7821-F11-11B; 2000 Nissan #655 5673-D15-11; Homeowners insurance #11-B1-J443-3. Thank-you for any assistance you can give me. Contact me at my email address: [protected]@yahoo.com. My present address is 991 Bobo Rd, Dallas, GA 20132.
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Why don't you contact your new insurance company and have them send paperwork to State Farm showing the date that the new coverage started with them?