Sprintdouble billing after account closed


I closed me sprint landline account in late Dec. because I was moving. Over two months later, I get a bill saying Sprint found "more charges" and they sent me a new bill. I was greatly surprised, as going back in my check register I realized I had written checks to Sprint for my Oct.Nov.Dec. service and thought I was done.

When I called up to complain and ask for duplicate copies of the bill they said they had, I was given all sorts of excuses why they couldn't do that. Alright, said I, no bills, no pay. I am not taking their word for it. I want proof. Then they sent me a copy of one of the months in question, December, which I had paid already. I cannot get the other months' copies from them. They said I had to give them my phone number before they could. I did that, and still never received the copies.

Who do I complain to about this?

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem