CB Airlines and Air Travel Southwest Airlines Complaints #362-381

Southwest Airlines Reviews and Complaints

Southwest Airlines review: one of baggage claim employees houston hobby

robinlara of Highlands, US

Jan 25, 2016 6:49 pm UTC

Verified customer

The incident occurred 11/24/2016 on my flight returning from Ft.Lauderdale at 6:50 pm. but more than a few incidents regarding this employee has happened. I don`t know what his name is exactly but he is the only midget that works in the baggage claim area. I would just like to say that he is very rude, unhelpful to say the least and if he doesn`t like his job he should go find another one. My husband and I fly frequently and every time that we arrive home to Houston and he is working the desk and we ask a question his tone is rude and so is his response. For such a little person he has a big chip on his shoulder. I am just letting you know that enough is enough and the next time I ask him a question and he answers me rudely again he will get what he gives. For someone who is working a customer service desk he has NO idea what he is doing. It`s his job to help people and if he doesn`t want to go find a different job. Then I let him try to make a complaint against me.

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