Sonic Drive-In review: Poor customer service and never received the order I paid for

On Nov 13th, 2021 at the Sonic # 6025 at 5:00 pm I ordered 1 small slushie, 1 kids shake and a med shake. After watching a car pull in and 3 youths get out and go inside and then a youth come out and call out to the car (dad do you want anything) to which he said yea tell mom a large shake and a women (who worked there/apparently the guys wife) came out with 2 large drinks and then another youth came out with 2 large drinks and got into another car after I had already been waiting 12 min I really got frustrated. Then a man that had been there when I originally pulled up came back and actually went inside with an order (obviously complaining) and came out to wait for the correct order. At 16 min I thought I could check on my order by pushing the call button again but no one ever answered so I decided to go inside also (even though I know customers aren't supposed to go inside) to ask what was going on with my order. They said oh did you order blah blah blah and I said yes and he said oh it will be out in a few min, So I went back to my car and waited 5 min for a total of 25 min from the time I ordered and decided I had had enough and left. Also a car had pulled in next to me, pushed the button and finally left without ordering. The entire place is a joke and nothing but a bunch or kids doing whatever they want which is taking care of themselves and not the customers. I will be disputing the charge with my credit card since I never received my order. I will never go to Sonic again.