CB Vehicle Rental and Leasing Sixt Complaints #2-21

Sixt review: The company charged me for damage on the rental car that existed when I rented the car.

Michael Aharoni of US

Sep 03, 2026 8:22 pm UTC

Verified customer

Featured review

I rented a car from SIXT Shlomo in Israel on July 7, 2026. At the time I picked up the vehicle and signed the rental agreement, I was provided with and signed a document titled “Car Review–Check Out.” This document contains a diagram of the vehicle identifying pre-existing damage with two red X marks. The areas marked as damaged include the front front-right sections of the vehicle.

I returned the vehicle five days later in the same condition in which I received it. Despite the fact that the damage had been clearly documented on the vehicle inspection form before I took possession of the car, SIXT subsequently claimed that the damage occurred during my rental period and charged me $1,167.

When I disputed the charge, I specifically provided the “Car Review–Check Out” document as evidence that the damage was pre-existing. The documentation directly contradicts SIXT’s claim that I caused the damage during my rental. Nevertheless, SIXT refused to reverse the charge or refund the money.

Claimed loss: $1,167

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customerservice-usa@sixt.com

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Support

customerservice@sixt.com.kw

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Zugspitzstraße 1, Pullach, D-82049, Germany

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Oct 23, 2026
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