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CB Vehicle Rental and Leasing Sixt Complaints #2-21
Sixt

Sixt review: The company charged me for damage on the rental car that existed when I rented the car.

M
Author of the review
8:22 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I rented a car from SIXT Shlomo in Israel on July 7, 2026. At the time I picked up the vehicle and signed the rental agreement, I was provided with and signed a document titled “Car Review–Check Out.” This document contains a diagram of the vehicle identifying pre-existing damage with two red X marks. The areas marked as damaged include the front front-right sections of the vehicle.

I returned the vehicle five days later in the same condition in which I received it. Despite the fact that the damage had been clearly documented on the vehicle inspection form before I took possession of the car, SIXT subsequently claimed that the damage occurred during my rental period and charged me $1,167.

When I disputed the charge, I specifically provided the “Car Review–Check Out” document as evidence that the damage was pre-existing. The documentation directly contradicts SIXT’s claim that I caused the damage during my rental. Nevertheless, SIXT refused to reverse the charge or refund the money.

Claimed loss: $1,167

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  1. Sixt Contacts

  2. Sixt phone numbers
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    Thailand
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    33%
    Confidence score
    Uruguay
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  3. Sixt emails
  4. Sixt address
    Zugspitzstraße 1, Pullach, D-82049, Germany
  5. Sixt social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 09, 2026
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Sixt Category
Sixt is ranked 4 among 85 companies in the Vehicle Rental and Leasing category
#02 Hertz Hertz #03 Enterprise Rent-A-Car Enterprise Rent-A-Car #04 Sixt Sixt #05 RentalCars.com RentalCars.com #06 U-Haul International U-Haul International

Most discussed Sixt complaints

Overcharged
2
(opinions to this review)
 fraud & scam
2
(opinions to this review)
 Payment not received
1
(opinions to this review)
 Fraudulent damage claim
1
(opinions to this review)
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