The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Singapore Post (SingPost)my parcel sent to wrong unit

A Oct 31, 2018
This review was posted by
a verified customer
Verified customer

I had a parcel sent wrongly to my downstairs neighbour. This neighbour opened n found not his & he just leave the parcel opened. Was gone when he called me. I requested him to put outside my house n his reply was "I'm not your post man"

I cannot tell the seller I did not receive knowing fault by Singpost n let the matter rest after vent my anger in the social media on 29 Oct.

Today 31 Oct again my parcel was found outside. This time found by a good neighbour, she brought it to my house.

Please give me an explanation !!

my parcel sent to wrong unit

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Singapore Post (SingPost)'s response · Nov 01, 2018

    Hi, AnnieLeeSF. We are sorry to hear that. Please allow us to investigate into this and one of our consultants will get in touch with you on this matter. Thank you.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions